Part-Time Onsite IT Support Technician

Centorrino Technologies; Auckland; On-site; NZD 50,000 - 70,000; Part time

Benefits offered by this job

Extensive training and development opportunities

Discounts and benefits for employees

Choice of IT equipment for work and personal use

Fun team events and engaging culture

Job summary

A tech support company in Auckland is seeking a passionate Desktop Support Officer to deliver high-quality onsite technical support. This part-time role requires daily presence at customer sites from 8 am to 12 pm, focusing on exceptional customer service and technical troubleshooting. Candidates should have strong communication skills, a positive attitude, and a keen interest in technology. Opportunities for training and development, plus a vibrant team culture, make this a great workplace.

Qualifications

• Passion for providing exceptional customer service, demonstrated through technical support.
• A keen interest in technology and willingness to learn new solutions.
• Effective communication skills when troubleshooting technical issues.

Responsibilities

• Ensure smooth operations of customer systems.
• Develop friendly relationships with users.
• Collaborate with colleagues for process improvements.
• Seek customer feedback and implement improvements.
• Document and update procedures continuously.
• Manage day-to-day technology issues.
• Work with peers to ensure successful outcomes.

Skills

Customer service

Technical troubleshooting

Communication skills

Flexibility

Job description

A tech support company in Auckland is seeking a passionate Desktop Support Officer to deliver high-quality onsite technical support. This part-time role requires daily presence at customer sites from 8 am to 12 pm, focusing on exceptional customer service and technical troubleshooting. Candidates should have strong communication skills, a positive attitude, and a keen interest in technology. Opportunities for training and development, plus a vibrant team culture, make this a great workplace.