Part-time Keyholder | Merchant 1948 Te Awa

merchant1948; Hamilton; On-site; NZD 32,000 - 39,000; Part time

Benefits offered by this job

Free shoes every season

Monthly bonuses

Team discounts

Referral bonuses

Supportive leadership

EAP access

Brand history

Job summary

Merchant 1948 Te Awa store in New Zealand is seeking a motivated part-time Keyholder to support opening/closing and daily operations. You will help drive sales, maintain a high standard of presentation, and be a positive, proactive team member.

Ideal candidates have strong customer service experience, enjoy leading by example, and thrive in a busy retail environment. Competitive hourly rate with bonus potential and staff perks.

Qualifications

• Experience in customer service (retail, hospitality or similar).
• Confident, responsible and able to lead by example.
• Strong rapport-building with customers.
• Organised and calm under pressure.
• Eye for detail and presentation.
• Motivated by goals and focused on results.

Responsibilities

• Open and close the store as required.
• Run smooth and successful shifts.
• Work toward sales targets and bonus opportunities.
• Keep the store tidy, stylish and well-presented.
• Provide exceptional customer experiences and product knowledge.

Skills

Customer service

Leadership

Team player

Detail oriented

Organized

Tools

POS system

Job description

Merchant 1948 | Footwear with heritage, designed for modern life

We're Merchant 1948 - a New Zealand family business putting shoes on feet since 1948. With over 30 stores across Aotearoa and Melbourne, we've built a reputation for premium leather footwear, considered design, and warm, expert service. Our stores are more than retail spaces, they're places where generations of customers come for timeless style, great craftsmanship, and genuine connection.

Love retail and ready to step up?

We're looking for a motivated and sales-driven part-time Keyholder to join our team at Merchant 1948 Te Awa store. If you're confident on the shop floor and ready to take on a bit more responsibilitylike opening or closing the store and supporting operations when the manager's away - this is the perfect next step in your retail career.

You'll be part of a team that knows their stuff, loves what they do, and takes real pride in helping people find their perfect fit.

Here's what's on offer:

• Role: Keyholder
• Rostered Hours:
  
  • Fri: 9am-3pm
  • Sun: 12pm-5pm
• Minimum Hours: 10 hours per week
• Hourly Rate: $24.50 + bonus potential!

What your day will look like:

• Creating exceptional experiences for every customer
• Supporting with opening and closing the store
• Running smooth and successful shifts
• Reaching your sales goals (and enjoying the bonus rewards!)
• Keeping the store tidy, stylish and well-presented
• Being a positive, proactive team player

You'll thrive in this role if you:

• Have experience in customer service (retail, hospitality or similar)
• Are confident, responsible and happy to lead by example
• Have a natural way with people and love building rapport
• Are organised and calm under pressure
• Have a great eye for detail and presentation
• Are motivated by goals and love seeing results

You'll get from us:

• A free pair of shoes every season
• Monthly bonuses when you hit your targets
• Generous team discounts
• Referral bonuses when you bring great people onboard
• Supportive, down-to-earth leadership
• Access to EAP for extra support
• A brand with real history - and exciting things ahead

Sound like you?