Fixed-Term Part-time Keyholder | Merchant 1948 Sylvia Park

Merchant 1948; Auckland; On-site; NZD 32,000 - 39,000; Part time

Benefits offered by this job

Free shoes

Monthly bonuses

Team discounts

Referral bonuses

Supportive leadership

Employee assistance program

Brand with history

Job summary

Merchant 1948 in Auckland is seeking a Fixed-Term Part-time Keyholder for our Sylvia Park store. You’ll help open and close the shop, support operations, and lead by example while the manager is away.

If you have customer service experience, enjoy retail and have a natural rapport with people, this role offers real responsibility, a supportive team, and bonus opportunities.

Enjoy staff perks like shoe benefits, team discounts, and referral bonuses as you grow with a brand with real history.

Qualifications

• Experience in customer service (retail, hospitality or similar).
• Confident, responsible and happy to lead by example.
• Natural with people and love building rapport.

Responsibilities

• Creating exceptional experiences for every customer.
• Supporting with opening and closing the store.
• Running smooth and successful shifts.
• Reaching your sales goals (and enjoying the bonus rewards!).
• Keeping the store tidy, stylish and well-presented.
• Being a positive, proactive team player.

Skills

Customer service experience

Leadership

Communication skills

Job description

Merchant 1948 | Footwear with heritage, designed for modern life

We’re Merchant 1948 - a New Zealand family business putting shoes on feet since 1948. With over 30 stores across Aotearoa and Melbourne, we’ve built a reputation for premium leather footwear, considered design, and warm, expert service. Our stores are more than retail spaces, they’re places where generations of customers come for timeless style, great craftsmanship, and genuine connection.

Love retail and ready to step up?

We’re looking for a Fixed-Term Part-time Keyholder* to join our team at Merchant 1948 Sylvia Park store . If you’re confident on the shop floor and ready to take on a bit more responsibility like opening or closing the store and supporting operations when the manager’s away - this is the perfect next step in your retail career. You’ll be part of a team that knows their stuff, loves what they do, and takes real pride in helping people find their perfect fit.

Here’s what’s on offer:

• Role: Fixed-Term Keyholder - *Please note that this is a Fixed-Term contract role until 16th July 2027.
• Rostered Hours:
  • Friday: 1pm - 9pm
  • Sunday: 12pm - 4pm
• Minimum Hours: 11.5 hours per week
• Hourly Rate: $24.50 + bonus potential!

What your day will look like:

• Creating exceptional experiences for every customer
• Supporting with opening and closing the store
• Running smooth and successful shifts
• Reaching your sales goals (and enjoying the bonus rewards!)
• Keeping the store tidy, stylish and well-presented
• Being a positive, proactive team player

You’ll thrive in this role if you:

• Have experience in customer service (retail, hospitality or similar)
• Are confident, responsible and happy to lead by example
• Have a natural way with people and love building rapport
• Are organised and calm under pressure
• Have a great eye for detail and presentation
• Are motivated by goals and love seeing results

What you’ll get from us:

• A free pair of shoes every season
• Monthly bonuses when you hit your targets
• Generous team discounts
• Referral bonuses when you bring great people onboard
• Supportive, down-to-earth leadership
• Access to EAP for extra support
• A brand with real history - and exciting things ahead

Sound like you?