Part-Time Keyholder | Merchant 1948 Northlands

Merchant 1948; Christchurch; On-site; NZD 28,000 - 40,000; Part time

Benefits offered by this job

Free shoes each season

Monthly bonuses

Team discounts

Referral bonuses

Job summary

Merchant 1948 Northlands store in Christchurch is seeking a motivated, sales-driven part-time Keyholder to support daily operations, including opening or closing the store and stepping in when the manager is away. You’ll be part of a team that loves what they do, helps customers find their perfect fit, and aims to hit sales targets while delivering outstanding service.

The role offers flexible weekend hours and bonus potential.

Qualifications

• Experience in customer service (retail, hospitality, or similar).
• Confident, responsible, and able to lead by example.
• Strong people skills and rapport-building ability.
• Organised and calm under pressure with good attention to presentation.
• Motivated by goals and able to drive results.

Responsibilities

• Open or close the store and support daily operations.
• Run smooth and successful shifts and help achieve sales targets.
• Create exceptional customer experiences and maintain store presentation.
• Collaborate with the team and uphold brand standards.

Skills

Customer service

Sales-driven

Team leadership

Retail operations

Presentation & detail

Job description

Merchant 1948 | Footwear with heritage, designed for modern life

We’re Merchant 1948 – a New Zealand family business putting shoes on feet since 1948. With over 30 stores across Aotearoa and Melbourne, we’ve built a reputation for premium leather footwear, considered design, and warm, expert service. Our stores are more than retail spaces, they’re places where generations of customers come for timeless style, great craftsmanship, and genuine connection.

Love retail and ready to step up?

We’re looking for a motivated and sales-driven part‑time Keyholder to join our team at Merchant 1948 Northlands store . If you’re confident on the shop floor and ready to take on a bit more responsibilitylike opening or closing the store and supporting operations when the manager’s away – this is the perfect next step in your retail career.

You’ll be part of a team that knows their stuff, loves what they do, and takes real pride in helping people find their perfect fit.

Here’s what’s on offer:

• - Role: Keyholder
• - Rostered Hours:
• - Friday: 5pm - 9pm
• - Saturday: 10am - 6pm
• - Minimum Hours: 11.5 hours per week
• - Hourly Rate: $24.50 + bonus potential!

What your day will look like:

• - Creating exceptional experiences for every customer
• - Supporting with opening and closing the store
• - Running smooth and successful shifts
• - Reaching your sales goals (and enjoying the bonus rewards!)
• - Keeping the store tidy, stylish and well-presented
• - Being a positive, proactive team player

You’ll thrive in this role if you:

• - Have experience in customer service (retail, hospitality or similar)
• - Are confident, responsible and happy to lead by example
• - Have a natural way with people and love building rapport
• - Are organised and calm under pressure
• - Have a great eye for detail and presentation
• - Are motivated by goals and love seeing results

What you’ll get from us:

• - A free pair of shoes every season
• - Monthly bonuses when you hit your targets
• - Generous team discounts
• - Referral bonuses when you bring great people onboard
• - Supportive, down-to-earth leadership
• - Access to EAP for extra support
• - A brand with real history – and exciting things ahead