Part-Time Guest Services Agent — Luxury Front Desk, Flexible Hours

Langham Hospitality Group; Auckland; On-site; NZD 28,000 - 34,000; Part time

Benefits offered by this job

Discounts on dining and accommodation

Free nights at overseas hotels

Staff meals provided

Discounted parking

Freshly pressed uniform provided each/

Milestone Service benefits

Opportunities to grow your career

Be proud to work at New Zealand’s旅游领先的

Job summary

Langham Hospitality Group is seeking a part-time Guest Service Agent for Cordis, Auckland by Langham Hospitality Group. You will be the first impression at the front desk, delivering a warm kiwi service, processing check-ins/outs, and handling guest inquiries with care.

Ideal candidates have front office or guest services experience, strong English communication, and the ability to work a rotating roster including mornings, afternoons, weekends and public holidays.

Qualifications

• Previous experience in hotel front office, guest services or reservations.
• Excellent communication and customer-service skills.
• Fluent English with professional presentation.

Responsibilities

• Warmly welcome guests and assist with check-ins and check-outs.
• Provide information on hotel facilities and local recommendations.
• Maintain accurate guest records and payment details.
• Collaborate with Housekeeping, Reservations and Concierge to fulfill requests.
• Support upselling and cross-selling opportunities naturally.

Skills

Front office experience

Guest services

Reservations

Hospitality

Customer-facing

Job description

Langham Hospitality Group is seeking a part-time Guest Service Agent for Cordis, Auckland by Langham Hospitality Group. You will be the first impression at the front desk, delivering a warm kiwi service, processing check-ins/outs, and handling guest inquiries with care.

Ideal candidates have front office or guest services experience, strong English communication, and the ability to work a rotating roster including mornings, afternoons, weekends and public holidays.