Part-Time Community Retail Assistant — Donated Goods

Haines Attract for The Salvation Army; Te Awamutu; Hybrid; NZD 34,000 - 48,000; Part time

Benefits offered by this job

Leave entitlements

Counselling services

Flu vaccinations

Medical insurance

TSA discount card

Career growth

Positive team

Community impact

Job summary

The Salvation Army Family Stores in New Zealand are seeking a customer service all-rounder to provide an exceptional experience for customers and donors. You’ll handle checkout, assist on the shop floor, and support stock processing in a fast-paced retail environment.

Join a team focused on community impact, with opportunities to grow and contribute to a respected nationwide organization. This role offers part-time hours and a supportive working culture.

Qualifications

• Excellent customer service skills with the ability to de-escalate situations.
• Resilient, positive team player able to relate to people from diverse backgrounds.
• Physically fit and able to regularly lift; daily part of the role.
• Able to use retail technology such as POS software and tablets.
• Self-managing and able to re-prioritise under pressure.
• Clear communicator, both verbally and written.
• Ethical approach aligning with The Salvation Army values.
• Comfortable following procedures but able to apply sound judgement when initiative is required.
• Right to work in New Zealand; MOJ clearance/police check may be required.

Responsibilities

• Providing excellent customer service to customers and donors.
• Receiving, sorting, pricing and merchandising donated goods.
• Processing sales and money handling, including end-of-day cash up with accuracy.
• Ensuring the store is well presented, well stocked and tidy.
• Ensuring compliance with policies and SOPs, including health and safety and audit controls.
• Contribute to a positive team culture and general duties of the Family Stores.

Skills

Customer service

De-escalation

Team player

People skills

Physical fitness

POS software

Tablets

Self-management

Clear communication

Ethical conduct

Follow procedures

Tools

POS software

Tablets

Job description

The Salvation Army Family Stores in New Zealand are seeking a customer service all-rounder to provide an exceptional experience for customers and donors. You’ll handle checkout, assist on the shop floor, and support stock processing in a fast-paced retail environment.

Join a team focused on community impact, with opportunities to grow and contribute to a respected nationwide organization. This role offers part-time hours and a supportive working culture.