Parking Enforcement Supervisor | Lead & Develop a Team

WILSON GROUP; Picton, Blenheim; On-site; NZD 60,000 - 77,000; Full time

Benefits offered by this job

Wilson Group Perks

Job summary

FIRST Security, part of the Wilson Group, is seeking a hands-on Parking Enforcement Supervisor to support our team across Picton and Blenheim. You will supervise Parking Attendants, oversee daily car park operations, conduct compliance checks and breach notices, carry out patrols, and help with rostering, reporting and client communications.

Excellent communication and organisational skills are essential, with a valid NZ Class 1 licence and the ability to lead under pressure.

Qualifications

• Previous experience in a supervisory, team leader or similar role.
• Excellent communication and customer service skills.
• Strong organisational skills and the ability to meet deadlines under pressure.
• A current full NZ Class 1 Driver’s Licence.
• Training or experience in conflict resolution and customer service.

Responsibilities

• Supervise, train and support Parking Attendants to deliver great customer service and follow procedures.
• Oversee daily car park operations and parking enforcement activities.
• Conduct parking compliance checks and issue breach notices alongside your team.
• Carry out regular patrols and identify any safety or security concerns.
• Check parking machines, gates and other equipment, carrying out minor maintenance where required.
• Handle customer enquiries, complaints and disputes professionally.
• Assist with rostering, staff allocation, reporting and general administration.
• Keep communication flowing between the Operations Team Leader, Parking Attendants and clients.

Skills

Supervisory experience

Communication

Organisational skills

Driver's licence

Customer service

Job description

FIRST Security, part of the Wilson Group, is seeking a hands-on Parking Enforcement Supervisor to support our team across Picton and Blenheim. You will supervise Parking Attendants, oversee daily car park operations, conduct compliance checks and breach notices, carry out patrols, and help with rostering, reporting and client communications.

Excellent communication and organisational skills are essential, with a valid NZ Class 1 licence and the ability to lead under pressure.