Overnight Front Office Lead - Weekend Shifts

Formosa Golf Resort; Beachlands; On-site; NZD 65,000 - 90,000; Full time

Job summary

Rydges Formosa Golf Resort is seeking a reliable Overnight Duty Manager to join our Front Office team, primarily covering weekend overnight shifts. You will oversee resort operations during the night and ensure Night Audit procedures are completed accurately.

The role suits someone confident working independently, with strong communication and customer service skills. Experience in Front Office or Night Audit is preferred, and NZ residency or a valid work visa is required.

Qualifications

• Front Office or Night Audit or Duty Manager experience preferred.
• Strong communication and customer service skills.
• Ability to work independently and manage overnight operations.

Responsibilities

• Provide professional and friendly service to guests during the overnight shift.
• Take responsibility for resort operations during overnight hours.
• Complete Night Audit duties: balance transactions, reconcile reports, check room rates, prepare daily summaries.
• Assist with late check-ins, early departures and overnight guest inquiries.
• Operate the front office system; Opera experience is an advantage.
• Monitor security and guest safety with regular overnight checks.
• Keep the front desk, lobby and public areas clean and well presented.
• Complete overnight procedures and operational checklists.
• Prepare Front Office for the following day’s operations.
• Communicate with the morning team about guest requests and outstanding matters.
• Assist other departments as required.
• Ensure compliance with liquor licensing requirements.

Skills

Night Audit

Front Office

Duty Manager

Job description

Rydges Formosa Golf Resort is seeking a reliable Overnight Duty Manager to join our Front Office team, primarily covering weekend overnight shifts. You will oversee resort operations during the night and ensure Night Audit procedures are completed accurately.

The role suits someone confident working independently, with strong communication and customer service skills. Experience in Front Office or Night Audit is preferred, and NZ residency or a valid work visa is required.