Despatch Team Leader

Fletcher Building Limited; Auckland; Hybrid; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Z Energy fuel discounts and free Pie &

coffee

Staff buying privileges

KiwiSaver contributions matched up to

Employee Education Fund

Health & Wellbeing initiatives (EAP)

Job summary

PlaceMakers New Lynn is seeking a hands-on Despatch Team Leader to own and oversee daily despatch operations. You will lead a small team, ensuring orders are picked, loaded, and dispatched safely and on time, while coordinating delivery schedules and fleet utilisation.

You will supervise team performance, manage workload priorities, maintain records, and foster strong relationships with customers and internal stakeholders.

Qualifications

• Proven leadership or supervisory experience with the ability to inspire and support a team.
• Experience in despatch, logistics or warehousing.
• Full NZ Class 1 drivers’ licence is Essential.
• Forklift experience with F endorsement is a Must.
• Physically fit and capable of heavy lifting and manual handling.
• Great attention to detail with excellent written and verbal communication skills.

Responsibilities

• Lead, coach and develop the despatch team through on-the-job training and development.
• Oversee daily despatch operations, ensuring orders are picked, loaded and dispatched.
• Manage workload priorities, staffing requirements and planning delivery logistics.
• Coordinate delivery schedules and fleet utilisation.
• Verify orders against documentation and resolve any discrepancies.
• Monitor inventory levels, stock accuracy, cycle counts, and replenishment activities.
• Manage documentation and maintain accurate system records.
• Build strong working relationships with customers and internal stakeholders.
• Maintain a clean, safe, and organised despatch area through general housekeeping.
• Operate a Forklift.

Skills

Leadership

Forklift operation

Attention to detail

Communication

Team development

Tools

Forklift (F endorsement)

Inventory management systems

Job description

As a Despatch Team Leader at PlaceMakers New Lynn, you'll take ownership and overseeing the day-to-day despatch operations. You’ll lead, coach, support, and develop a small team to ensure customer orders are picked, loaded, and delivered safely, accurately, and on time. Playing a key part in managing the efficient flow of products and coordinating logistics and delivery schedules, you'll ensure products are ready for transport, and the despatch function operates safely and efficiently every day.

• Lead, coach and develop the despatch team through on-the-job training and development
• Oversee daily despatch operations, ensuring orders are picked, loaded and dispatched
• Manage workload priorities, staffing requirements and planning delivery logistics
• Coordinate delivery schedules and fleet utilisation
• Verify orders against documentation and resolve any discrepancies
• Monitor inventory levels, stock accuracy, cycle counts, and replenishment activities
• Manage documentation and maintain accurate system records
• Build strong working relationships with customers and internal stakeholders
• Maintain a clean, safe, and organised despatch area through general housekeeping
• Operate a Forklift

Permanent full-time role based at PlaceMakers New Lynn offering 40 hours per week Monday to Friday with rostered Saturdays.

About You

To succeed in this role, you'll be a hands-on leader who leads by example and knows how to motivate and develop a team. With proven leadership experience in a despatch, logistics, or a warehousing environment, you'll be comfortable balancing the demands of leading a team with day-to-day demands of a busy despatch operations ensuring everything runs smoothly.

• Proven leadership or supervisory experience with the ability to inspire and support a team
• Previous experience in a despatch, logistics or warehousing environment
• Physically fit and capable of heavy lifting and manual handling
• Full NZ Class 1 drivers’ licence is Essential
• Forklift experience with F endorsement is a Must
• Great attention to detail with excellent written and verbal communication skills
• Experience working with inventory, workflow management or order management systems
• Confident using technology and navigating multiple systems
• Knowledge of building products or the construction industry is advantageous
• Competitive base remuneration
• Genuine development opportunities that come with being part of the wider Fletcher Building Group
• Staff buying privileges and company benefits for you and your family
• Z Energy fuel discounts and free monthly Pie & coffee
• KiwiSaver contributions matched up to 4%
• Employee Education Fund
• Health & Wellbeing initiatives including an Employee Assistance Programme

Pre-employment checks will include references, a medical assessment, drug and alcohol testing, a criminal background check, and confirmation of your legal right to work in New Zealand indefinitely.

We are proud of the incredible diversity of people who make up our business! As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand.