Operations Support Coordinator

Hunter Campbell; Auckland; On-site; NZD 42,000 - 60,000; Full time

Job summary

Hunter Campbell is seeking an experienced Operations Support Coordinator to join their Auckland team on an immediate three-month contract to help embed a recently implemented SAP system. You will process and manage customer orders, follow up issues, respond to queries, support ecommerce escalations, and liaise with Customer Operations and Supply Chain, while maintaining accurate data across systems.

The role requires a proactive, detail‑oriented communicator who can thrive in a busy environment

Qualifications

• Experience in customer operations, order processing or similar support.
• Strong systems capability and ability to learn new processes quickly.
• SAP experience is highly desirable.
• Excellent attention to detail and accuracy.
• Confident communicator with a customer-focused approach.
• Able to juggle priorities and follow through.
• Proactive, adaptable attitude and willingness to get stuck in.

Responsibilities

• Processing and managing customer orders accurately and efficiently
• Following up orders and helping resolve delivery or supply issues
• Responding to customer queries and providing updates
• Supporting eCommerce escalations
• Liaising with internal teams across Customer Operations and Supply Chain
• Maintaining accurate information within systems
• General administration and operational support wherever needed
• Helping the team navigate a busy environment as they continue to settle into their new SAP system

Skills

Customer ops

Order processing

System navigation

Attention to detail

Communication skills

Prioritization

Proactive attitude

Tools

SAP

Job description

The Company

Love great brands? This is your chance to join a global sports and lifestyle business behind some seriously iconic names. With a portfolio of internationally recognised brands and a strong global presence, it’s a pretty exciting business to have on your CV.

Description

They’re looking for an experienced Operations Support Coordinator to jump in and provide additional support to the team as they continue to embed a recently implemented SAP system.

This is an immediate-start, initial three-month contract, so we’re looking for someone who can get up to speed quickly, muck in and help keep things moving.

The Role

• Processing and managing customer orders accurately and efficiently


• Following up orders and helping resolve delivery or supply issues


• Responding to customer queries and providing updates


• Supporting eCommerce escalations


• Liaising with internal teams across Customer Operations and Supply Chain


• Maintaining accurate information within systems


• General administration and operational support wherever needed


• Helping the team navigate a busy environment as they continue to settle into their new SAP system

About You

• Previous experience within customer operations, order processing or a similar support role


• Strong systems capability and the ability to pick up new processes quickly


• SAP experience is highly desirable


• Excellent attention to detail and accuracy


• Confident communication skills and a genuinely customer-focused approach


• The ability to juggle competing priorities and follow things through


• A proactive, adaptable attitude and willingness to get stuck in

Most importantly, you’ll be someone who stays calm when there are plenty of moving parts and is happy to roll up your sleeves and support the wider team.

If you’re available to start immediately, or within one week, and can confidently hit the ground running in a busy environment, I’d love to hear from you.