Operations Supervisor: Lead Teams, Grow Client Relationships

QJumpers Recruitment Services; New Zealand; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Family-Oriented Culture

Team Success

Ongoing Training

Employee Assistance Program

Employee referral bonus

Job summary

QJumpers Recruitment Services in New Zealand seeks an experienced Operations Supervisor to lead daily operations across our region, support crews on the ground and drive growth through exceptional service and smart planning.

You will oversee scheduling, safety, client relationships and onboarding, ensuring work is delivered to high standards while maintaining ISO compliance and continuous improvement across operations.

Qualifications

• Certificate in Scaffolding/Rigging (Level 4+) and relevant competency certificates.
• Full, clean Class 1 licence.
• 2–3 years’ leadership or managerial experience in construction or engineering.
• Strong understanding of NZ construction practices.
• Proven ability to manage clients, build relationships and grow business.
• Excellent communication, problem solving and organisational skills.
• Ability to work autonomously and lead multi-skilled teams.
• Confident with PCs and familiar with operational systems.

Responsibilities

• Overseeing day-to-day workflow, job scheduling and resource allocation.
• Leading, coaching and supporting team members to deliver high-quality work.
• Ensuring work is completed safely, efficiently and in line with company standards.
• Building and maintaining strong relationships with clients – and identifying new opportunities.
• Supporting new staff through onboarding and training.
• Handling operational issues as they arise and escalating when needed.
• Monitoring job performance, costs, risks and reporting to management.
• Championing quality, ISO standards and continuous improvement.
• Ensuring accurate job safety documentation, hazard reporting and incident follow-up.

Skills

Leadership

Communication

Problem solving

Organisational skills

Client relationship management

Autonomy

Team leadership

Education

Certificate in Scaffolding/Rigging (Level 4+)

Tools

Class 1 licence

Job description

QJumpers Recruitment Services in New Zealand seeks an experienced Operations Supervisor to lead daily operations across our region, support crews on the ground and drive growth through exceptional service and smart planning.

You will oversee scheduling, safety, client relationships and onboarding, ensuring work is delivered to high standards while maintaining ISO compliance and continuous improvement across operations.