Operations Supervisor

QJumpers Recruitment Services; New Zealand; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Family-Oriented Culture

Team Success

Ongoing Training

Employee Assistance Program

Employee referral bonus

Job summary

QJumpers Recruitment Services in New Zealand seeks an experienced Operations Supervisor to lead daily operations across our region, support crews on the ground and drive growth through exceptional service and smart planning.

You will oversee scheduling, safety, client relationships and onboarding, ensuring work is delivered to high standards while maintaining ISO compliance and continuous improvement across operations.

Qualifications

• Certificate in Scaffolding/Rigging (Level 4+) and relevant competency certificates.
• Full, clean Class 1 licence.
• 2–3 years’ leadership or managerial experience in construction or engineering.
• Strong understanding of NZ construction practices.
• Proven ability to manage clients, build relationships and grow business.
• Excellent communication, problem solving and organisational skills.
• Ability to work autonomously and lead multi-skilled teams.
• Confident with PCs and familiar with operational systems.

Responsibilities

• Overseeing day-to-day workflow, job scheduling and resource allocation.
• Leading, coaching and supporting team members to deliver high-quality work.
• Ensuring work is completed safely, efficiently and in line with company standards.
• Building and maintaining strong relationships with clients – and identifying new opportunities.
• Supporting new staff through onboarding and training.
• Handling operational issues as they arise and escalating when needed.
• Monitoring job performance, costs, risks and reporting to management.
• Championing quality, ISO standards and continuous improvement.
• Ensuring accurate job safety documentation, hazard reporting and incident follow-up.

Skills

Leadership

Communication

Problem solving

Organisational skills

Client relationship management

Autonomy

Team leadership

Education

Certificate in Scaffolding/Rigging (Level 4+)

Tools

Class 1 licence

Job description

Make your next move into a role where leadership, operational excellence, and strong client relationships come together.

We’re looking for an experienced Operations Supervisor to lead daily operations across our region, support our crews on the ground, and help grow our business through exceptional service and smart planning. If you’re a practical operator with strong people skills and a knack for keeping things running smoothly, you’ll fit right in.

This is a full-time permanent role which comes with a competitive pay rate.

Key responsibilities for this position are:

• Overseeing day-to-day workflow, job scheduling and resource allocation
• Leading, coaching and supporting team members to deliver high-quality work
• Ensuring work is completed safely, efficiently and in line with company standards
• Building and maintaining strong relationships with clients – and identifying new opportunities
• Supporting new staff through onboarding and training
• Handling operational issues as they arise and escalating when needed
• Monitoring job performance, costs, risks and reporting to management
• Championing quality, ISO standards and continuous improvement
• Ensuring accurate job safety documentation, hazard reporting and incident follow-up

What you’ll need to succeed:

• Certificate in Scaffolding/Rigging (Level 4 & above) and relevant competency certificates
• Full, clean Class 1 licence
• 2–3 years’ leadership or managerial experience in construction or engineering
• Strong understanding of NZ construction practices
• Proven ability to manage clients, build relationships and grow business
• Excellent communication, problem solving and organisational skills
• Ability to work autonomously and lead multi-skilled teams
• Confident with PCs and familiar with operational systems

What You’ll get in Return:

• Family-Oriented Culture: We prioritize your well-being, safety, and development. You’ll be treated as a valued part of the team
• Team Success: We all work together to achieve our goals, and we share in the rewards of our hard work
• Ongoing Training: We’re committed to helping you grow professionally
• Additional Perks: Access to our free employee assistance program and an employee referral bonus

About ISS

At ISS, we believe in teamwork, integrity, and making a difference. Our vision is to be the company of choice in everything we do, and we’re committed to supporting your personal and professional growth. If you’re passionate about getting things done right, collaborating with great people, and solving problems, this could be the perfect opportunity for you.

Visit at www.iss.co.nz