Logistics Operations Team Lead

Joinimagine; Auckland; On-site; NZD 65,000 - 75,000; Full time

Benefits offered by this job

Birthday Leave

PERKS employee benefits programme

Worldwide training programs including

Great Place to Work

Employee Assistance Programme

Women’s Network

Job summary

DHL Supply Chain in Auckland is seeking a Supervisor for our Highbrook site to oversee day-to-day agency operations and a team of 6. You will ensure accurate order processing, inventory receipt, and adherence to systems while driving client KPIs and maintaining high standards.

Ideal candidates will have strong interpersonal skills, English proficiency, and experience with WMS and MS Office; hoist/reach license and NZ Driver's license are preferred.

Qualifications

• Experience with warehouse management systems.
• Strong verbal and written communication in English.
• Ability to lead and develop a small team.
• Attention to detail and safety-conscious.

Responsibilities

• Oversee daily operations, ensuring accurate order processing, timely inventory receipt, and adherence to internal systems.
• Act as the first point of escalation for clients and management.
• Drive the achievement of client KPIs and SLAs.
• Manage team performance to ensure high standards are maintained.
• Reconcile client inventory and efficiently handle investigations.
• Foster staff development and promote a learning culture.
• Plan labour resources based on client activity needs.
• Contribute to building and maintaining a positive site culture.

Skills

Team leadership

Interpersonal skills

English proficiency

Communication skills

Attention to detail

Customer focus

Education

Hoist and reach license

NZ Driver's License

Tools

WMS

Microsoft Office

Job description

DHL Supply Chain in Auckland is seeking a Supervisor for our Highbrook site to oversee day-to-day agency operations and a team of 6. You will ensure accurate order processing, inventory receipt, and adherence to systems while driving client KPIs and maintaining high standards.

Ideal candidates will have strong interpersonal skills, English proficiency, and experience with WMS and MS Office; hoist/reach license and NZ Driver's license are preferred.