Operations & Policy Advisor, National Service Delivery

New Zealand Government; Wellington; On-site; NZD 75,000 - 96,000; Full time

Benefits offered by this job

4.4 weeks holiday leave

Flexible work hours

Online professional development portal

Inclusive networks

Job summary

NZ Ministry of Justice in Wellington is seeking an experienced Advisor to join the NSD Operations Support team on a 9-month fixed-term basis. The role focuses on delivering timely, accurate advice to business unit managers and supporting service improvements, policy development, and information releases to Ministers and Parliament.

The successful candidate will have strong writing skills, attention to detail, and the ability to work under pressure within a collaborative team.

Qualifications

• Superior writing skills with clear, concise reporting.
• Attention to detail in all correspondence and documentation.
• Strong customer focus supporting frontline operations.
• Experience managing or supporting service improvement initiatives.

Responsibilities

• Provide timely, accurate, tailored advice to business unit managers.
• Develop operational policies and guidelines to support NSD.
• Lead or support service improvement initiatives and information releases.
• Draft responses to Ministerial correspondence and Parliamentary Questions.

Skills

Superior writing skills

Excellent attention to detail

Strong customer focus

Project experience

Job description

NZ Ministry of Justice in Wellington is seeking an experienced Advisor to join the NSD Operations Support team on a 9-month fixed-term basis. The role focuses on delivering timely, accurate advice to business unit managers and supporting service improvements, policy development, and information releases to Ministers and Parliament.

The successful candidate will have strong writing skills, attention to detail, and the ability to work under pressure within a collaborative team.