Operations Manager

Digiscale; Napier; On-site; NZD 95,000 - 130,000; Full time

Job summary

Digiscale in Napier, NZ is seeking an experienced Head of Operations to oversee production, logistics and customer service, driving efficiency and growth.

You will develop operational strategies, monitor KPIs, manage inventory, lead a team, and collaborate with suppliers to ensure timely delivery. This full-time role offers a competitive salary, benefits, and clear opportunities for career progression.

Qualifications

• Bachelor's degree in business, operations management or related field.
• Minimum 5 years in operations management, preferably in tech.
• Proven track record of managing operations and driving improvements.
• Strong leadership and ability to motivate a team.
• Excellent analytical and problem-solving abilities.

Responsibilities

• Oversee production, logistics and customer service.
• Develop and implement strategies to improve efficiency and productivity.
• Monitor KPIs to identify areas for improvement.
• Ensure compliance with company policies and procedures.
• Manage inventory to meet customer demand.
• Collaborate with cross-functional teams for timely delivery.
• Build relationships with suppliers and vendors.
• Lead and evaluate the operations team.

Skills

Leadership

Budget management

Supply chain

Team motivation

Analytical skills

Communication

Education

Bachelor's degree in business/ops mgmt or related field

Tools

Microsoft Office

Job description

Responsibilities

• Oversee and manage all aspects of our operations, including production, logistics, and customer service
• Develop and implement operational strategies to improve efficiency and productivity
• Monitor and analyze key performance indicators to identify areas for improvement
• Ensure that all operations are in compliance with company policies and procedures
• Manage and optimize inventory levels to meet customer demands
• Collaborate with cross-functional teams to ensure smooth and timely delivery of products and services
• Develop and maintain relationships with key suppliers and vendors
• Lead and manage a team of operations staff, providing guidance, training, and performance evaluations
• Identify and implement cost‑saving measures without compromising quality or service
• Stay updated on industry trends and developments to continuously improve our operations
• Prepare and present regular reports to the executive team on operational performance and progress towards goals.

Qualifications and Skills

• Bachelor's degree in business, operations management, or a related field
• Minimum of 5 years of experience in operations management, preferably in the technology industry
• Proven track record of successfully managing operations and driving process improvements
• Strong leadership skills and the ability to manage and motivate a team
• Excellent analytical and problem-solving abilities
• Strong communication and interpersonal skills
• Proven experience in budget management and cost control
• Knowledge of supply chain management principles and practices
• Proficiency in Microsoft Office and other relevant software

If you are a highly motivated and results‑driven individual with a passion for operations management, we would love to hear from you. Join our team at Digiscale and be a part of our exciting journey towards growth and success. This is a full‑time, permanent position based in Napier, New Zealand. We offer a competitive salary, benefits package, and opportunities for career advancement. Apply now and be a part of our dynamic team!