Operations Leader: Drive Efficiency & Growth

Digiscale; Napier; On-site; NZD 95,000 - 130,000; Full time

Job summary

Digiscale in Napier, NZ is seeking an experienced Head of Operations to oversee production, logistics and customer service, driving efficiency and growth.

You will develop operational strategies, monitor KPIs, manage inventory, lead a team, and collaborate with suppliers to ensure timely delivery. This full-time role offers a competitive salary, benefits, and clear opportunities for career progression.

Qualifications

• Bachelor's degree in business, operations management or related field.
• Minimum 5 years in operations management, preferably in tech.
• Proven track record of managing operations and driving improvements.
• Strong leadership and ability to motivate a team.
• Excellent analytical and problem-solving abilities.

Responsibilities

• Oversee production, logistics and customer service.
• Develop and implement strategies to improve efficiency and productivity.
• Monitor KPIs to identify areas for improvement.
• Ensure compliance with company policies and procedures.
• Manage inventory to meet customer demand.
• Collaborate with cross-functional teams for timely delivery.
• Build relationships with suppliers and vendors.
• Lead and evaluate the operations team.

Skills

Leadership

Budget management

Supply chain

Team motivation

Analytical skills

Communication

Education

Bachelor's degree in business/ops mgmt or related field

Tools

Microsoft Office

Job description

Digiscale in Napier, NZ is seeking an experienced Head of Operations to oversee production, logistics and customer service, driving efficiency and growth.

You will develop operational strategies, monitor KPIs, manage inventory, lead a team, and collaborate with suppliers to ensure timely delivery. This full-time role offers a competitive salary, benefits, and clear opportunities for career progression.