Operations Lead for National Youth Arts Programs

Rockquest Promotions Ltd; Albert-Eden; Presencial; NZD 120.000 - 160.000; Jornada completa

Descripción de la vacante

Rockquest Promotions is seeking an experienced operations leader to manage day-to-day operations across programmes, the organisation and charitable trusts. You will turn priorities into practical plans, coordinating resources and maintaining visibility of delivery, finances and risk.

You will lead programme and functional managers, set expectations, support their development and hold them to agreed plans and budgets while ensuring high-quality delivery across nationwide programmes.

Formación

• Experience managing operations across multiple programmes, teams or locations.
• Proven experience leading managers and developing capable teams.
• Strong financial and commercial skills, including budgeting, forecasting, expenditure control and supplier negotiation.
• Experience improving systems and processes in a practical working environment.
• A working understanding of New Zealand employment practice, health and safety, privacy and organisational risk.
• Clear communication, sound judgement, and confidence when working with senior leaders, external advisers, and suppliers.
• Experience in events, arts, education, youth development or the not-for-profit sector would be valuable.

Responsabilidades

• Develop and maintain RQP’s annual operating plan, master calendar and resource requirements across all programmes.
• Resolve competing demands involving staff, venues, travel, suppliers and delivery priorities.
• Lead and support programme and functional managers through clear responsibilities, regular planning conversations and effective performance management.
• Coordinate recruitment, onboarding, staff development and workload planning, working with external HR support.
• Build and monitor organisational and programme budgets with the GM, Finance, and programme managers, maintaining visibility into cash flow, commitments, forecasts, and variances.
• Manage major supplier arrangements, including venues, production, ticketing, travel and accommodation, and negotiate contracts, pricing, and service expectations.
• Improve shared systems, policies and operational processes so information is accessible and teams can work consistently and effectively.
• Oversee health and safety, organisational risk, insurance, privacy and compliance, working with the GM and external advisers where needed.
• Coordinate outsourced Finance, HR, IT and other professional services.
• Provide timely operational and financial reporting to the GM, support Board reporting and raise emerging risks early.
• You’ll combine planning and oversight with practical involvement during busy delivery periods, while building the capability and confidence of the managers around you.

Conocimientos

Operational leadership

Managing multiple programmes

Staff development

Budgeting and forecasting

Supplier negotiation

Systems improvement

NZ employment practice

Clear communication

Descripción del empleo

Rockquest Promotions is seeking an experienced operations leader to manage day-to-day operations across programmes, the organisation and charitable trusts. You will turn priorities into practical plans, coordinating resources and maintaining visibility of delivery, finances and risk.

You will lead programme and functional managers, set expectations, support their development and hold them to agreed plans and budgets while ensuring high-quality delivery across nationwide programmes.