Operations Lead - Distribution Center Management

Placements24; Queenstown; On-site; NZD 65,000 - 98,000; Full time

Benefits offered by this job

Competitive salary

Medical aid

Retirement fund

Job summary

WhatJobs Direct is seeking an Operations Lead to manage a key distribution center in Queenstown, Eastern Cape. You will supervise a warehouse team, drive efficiency, and uphold safety and quality across all logistics activities.

The role emphasizes inventory control, process improvements, and collaboration with transport teams to ensure timely delivery and strong performance metrics.

Qualifications

• Minimum 5 years in warehouse/distribution center operations.
• At least 2 years in a supervisory role.
• Strong inventory, logistics and supply chain knowledge.
• Excellent leadership and communication skills.
• Experience with WMS and related software.
• Commitment to safety and operational excellence.

Responsibilities

• Supervise daily operations within the distribution center, including receiving, put-away, order picking, packing, and shipping.
• Lead, train, and motivate a team of warehouse associates to achieve operational goals and performance standards.
• Ensure inventory accuracy and integrity through effective cycle counting and stock management processes.
• Implement and enforce safety regulations and procedures to maintain a safe working environment.
• Monitor operational performance, identify bottlenecks, and implement solutions for process improvement.
• Coordinate with transportation and logistics teams to ensure timely movement of goods.

Skills

Warehouse operations

Staff supervision

Inventory management

WMS proficiency

Leadership

Communication

Safety compliance

Process improvement

Tools

WMS software

Job description

About the Role

Our client, WhatJobs Direct, is seeking a highly organized and results-driven Operations Lead to manage their key distribution center in Queenstown, Eastern Cape . This role is vital for ensuring the efficient and accurate processing of goods, managing inventory, and coordinating inbound and outbound logistics. The Operations Lead will be responsible for supervising a team of warehouse staff, implementing operational best practices, and maintaining high standards of safety and productivity. The ideal candidate will possess strong leadership skills, a deep understanding of warehouse operations, and a commitment to continuous improvement within a dynamic distribution environment. This position offers a fantastic opportunity to lead critical operations in the Eastern Cape and contribute significantly to our client's supply chain efficiency.

Key Responsibilities

• Supervise daily operations within the distribution center, including receiving, put-away, order picking, packing, and shipping.
• Lead, train, and motivate a team of warehouse associates to achieve operational goals and performance standards.
• Ensure inventory accuracy and integrity through effective cycle counting and stock management processes.
• Implement and enforce safety regulations and procedures to maintain a safe working environment.
• Monitor operational performance, identify bottlenecks, and implement solutions for process improvement.
• Manage the efficient utilization of warehouse space and equipment.
• Coordinate with transportation and logistics teams to ensure timely movement of goods.
• Maintain operational records and generate performance reports for management.
• Foster a culture of teamwork, accountability, and continuous improvement among staff.
• Address and resolve operational issues and employee concerns in a timely and effective manner.

Requirements

• A minimum of 5 years of experience in warehouse or distribution center operations, with at least 2 years in a supervisory or lead role.
• Proven experience in managing warehouse staff and overseeing daily operational activities.
• Strong understanding of inventory management, logistics, and supply chain principles.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a fast-paced, physically demanding environment.
• Proficiency in warehouse management systems (WMS) and related software.
• Strong problem-solving skills and attention to detail.
• A commitment to safety and operational excellence.
• Experience within the Queenstown area or the broader Eastern Cape region is beneficial.

Benefits

• Our client offers a competitive salary, performance incentives, and a comprehensive benefits package, including medical aid and a retirement fund.
• This role provides opportunities for career advancement within the company.
• Employees will benefit from ongoing training and a supportive work environment.
• The position is based at the distribution center in Queenstown, Eastern Cape .