Warehouse Operations Lead - E-commerce Distribution

Placements24; Queenstown; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Medical aid

Retirement savings plan

On-the-job training

Career advancement opportunities

Job summary

Placements24 seeks a Warehouse Operations Lead for a Queenstown facility to manage daily reception, storage, picking, packing and shipping activities. You will guide a team, enforce safety standards, and drive accuracy in inventory and order fulfillment.

The role requires 5+ years in warehouse operations with leadership exposure, strong WMS knowledge, and a hands-on approach to continuous improvement in a fast-paced e-commerce environment.

Qualifications

• Minimum 5 years in warehouse operations with 2+ in lead roles.
• Strong knowledge of WMS and inventory control principles.
• Experience in e-commerce fulfillment is highly desirable.

Responsibilities

• Oversee daily warehouse operations including receiving, put-away, picking, packing and shipping.
• Supervise and train warehouse staff, ensuring productivity and safety compliance.
• Maintain inventory accuracy through cycle counts and audits.
• Optimize layout and processes for efficiency and space utilization.

Skills

Leadership

Communication

Problem-solving

Education

High school diploma

Associate's degree (plus)

Tools

WMS

Job description

About the Role

Our client, a rapidly growing e-commerce fulfillment center, is seeking an experienced and detail-oriented Warehouse Operations Lead to manage daily operations at their facility in Queenstown, Eastern Cape . This role is pivotal in ensuring efficient and accurate order processing, inventory management, and shipping of goods to customers. The Warehouse Operations Lead will supervise a team of warehouse associates, implement best practices, and contribute to the overall success of the distribution center. This is an exciting opportunity for a motivated individual to take on a leadership role within a dynamic and expanding e-commerce supply chain in the Eastern Cape . You will be instrumental in maintaining high standards of operational efficiency and customer satisfaction.

Key Responsibilities

Oversee daily warehouse operations, including receiving, put-away, picking, packing, and shipping. Supervise and train warehouse associates, ensuring productivity and adherence to company policies. Implement and enforce safety procedures and maintain a safe working environment. Manage inventory accuracy through regular cycle counts and stock audits. Optimize warehouse layout and workflows for maximum efficiency and space utilization. Operate and maintain warehouse equipment, ensuring proper functioning and maintenance schedules. Ensure all orders are processed accurately and shipped within the designated timeframes. Collaborate with the inventory planning team to manage stock levels and prevent stockouts or overstock situations. Identify and report on key performance indicators (KPIs) related to warehouse operations. Contribute to continuous improvement initiatives to enhance operational performance and reduce costs.

Requirements

High school diploma or equivalent; a relevant certification or Associate's degree is a plus. Minimum of 5 years of experience in warehouse operations, with at least 2 years in a supervisory or lead role. Proven experience in e-commerce fulfillment operations is highly desirable. Strong understanding of warehouse management systems (WMS) and inventory control principles. Knowledge of health and safety regulations in a warehouse environment. Excellent leadership, communication, and problem-solving skills. Ability to work effectively in a fast-paced, physically demanding environment. Proficiency in using warehouse equipment (e.g., forklifts, pallet jacks). Detail-oriented with strong organizational skills. Must be willing to work flexible hours, including occasional weekends, in Queenstown, Eastern Cape .

Benefits

Our client offers a competitive salary package, along with performance-based bonuses. Employees receive comprehensive medical aid and a retirement savings plan. The company is committed to employee development, offering on-the-job training and opportunities for advancement within the organization. This role provides a stable career path in a growing industry within the Eastern Cape . Enjoy a supportive team environment and access to employee wellness initiatives. Join a company that values its employees and is dedicated to operational excellence in the e-commerce logistics sector.