Operations Associate - Forklift & Customer Service

Fletcher Building Limited; Whangarei; Hybrid; NZD 45,000 - 60,000; Full time

Benefits offered by this job

Staff perks and benefits

KiwiSaver employer contributions

Fuel discounts

Health & wellbeing initiatives

Employee education fund

Job summary

PlaceMakers Whangarei is seeking an Operations Team Member to deliver outstanding customer service and ensure smooth daily operations. You will advise customers, pick and pack orders, and help load and unload deliveries while maintaining accurate stock levels.

The role requires forklift operation, attention to detail, and a strong safety focus. A NZ Class 1 licence is essential, with F endorsement desirable; a permanent full-time position with a 40-hour week.

Qualifications

• Previous experience in a similar customer-facing, trade retail or warehouse role
• Strong attention to detail with excellent written and verbal communication skills
• Confident using technology and navigating multiple systems
• Physically fit and comfortable with heavy lifting (25kgs)
• Full NZ Class 1 Drivers’ Licence is Essential
• Forklift experience with F endorsement is desirable
• Knowledge of building products or the construction industry is advantageous

Responsibilities

• Engage with customers face to face recommending suitable products to suit their needs and preference
• Pick, assemble, and process orders, transactions and returns
• Supporting Inwards goods by accurately checking & receipting product deliveries
• Load/unload customer vehicles, delivery vans, and supplier trucks
• Monitor inventory levels, complete cycle counts and stock replenishment
• Maintain cleanliness and uphold safety standards through general store housekeeping
• Operate a Forklift

Skills

Customer service

Forklift operation

Stock management

Safety conscious

Team player

Verbal/written communication

Physically fit

Tools

Warehouse software

Job description

PlaceMakers Whangarei is seeking an Operations Team Member to deliver outstanding customer service and ensure smooth daily operations. You will advise customers, pick and pack orders, and help load and unload deliveries while maintaining accurate stock levels.

The role requires forklift operation, attention to detail, and a strong safety focus. A NZ Class 1 licence is essential, with F endorsement desirable; a permanent full-time position with a 40-hour week.