Operations Analyst - Data-Driven Retail Analytics

Harvey Norman Stores (NZ) Pty; Auckland; On-site; NZD 70,000 - 100,000; Full time

Benefits offered by this job

Exclusive staff discounts on Harvey No

Discounts on health insurance, eye/cos

Employee Assistance Programme (Raise)

Long service recognition every 5 years

Job summary

Harvey Norman Stores (NZ) Pty is seeking an Operations Analyst in the Furniture division at the Manukau Head Office. You will support business performance through reporting, analysis and operational coordination across a national retail operation.

The role focuses on operational reporting, performance analysis, project coordination and process improvement initiatives to drive informed commercial decisions.

Qualifications

• Experience preparing reports and analysing business performance data.
• Advanced Excel skills and strong spreadsheet capability.
• Proficiency in PowerPoint, Word and Outlook.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.

Responsibilities

• Prepare reports, forecasts, presentations to support business planning & decision-making.
• Analyse sales performance, marketing campaigns, promotional activity & market trends.
• Develop recommendations from internal systems, supplier reports and store data.
• Identify process, data quality and operational improvement opportunities.
• Support budgeting, KPI tracking, product performance & management reporting processes.
• Coordinate departmental projects, conferences and operational initiatives.
• Assist with warranty provisions, supplier rebates and associated reporting activities.
• Build strong relationships with stakeholders across stores, management, suppliers and support office teams.

Skills

Analytical thinking

Data analysis

Reporting

Communication

Multi-project management

Tools

Excel

PowerPoint

Word

Outlook

Job description

Harvey Norman Stores (NZ) Pty is seeking an Operations Analyst in the Furniture division at the Manukau Head Office. You will support business performance through reporting, analysis and operational coordination across a national retail operation.

The role focuses on operational reporting, performance analysis, project coordination and process improvement initiatives to drive informed commercial decisions.