Operations Analyst

Harvey Norman Stores (NZ) Pty; Auckland; On-site; NZD 70,000 - 100,000; Full time

Benefits offered by this job

Exclusive staff discounts on Harvey No

Discounts on health insurance, eye/cos

Employee Assistance Programme (Raise)

Long service recognition every 5 years

Job summary

Harvey Norman Stores (NZ) Pty is seeking an Operations Analyst in the Furniture division at the Manukau Head Office. You will support business performance through reporting, analysis and operational coordination across a national retail operation.

The role focuses on operational reporting, performance analysis, project coordination and process improvement initiatives to drive informed commercial decisions.

Qualifications

• Experience preparing reports and analysing business performance data.
• Advanced Excel skills and strong spreadsheet capability.
• Proficiency in PowerPoint, Word and Outlook.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.

Responsibilities

• Prepare reports, forecasts, presentations to support business planning & decision-making.
• Analyse sales performance, marketing campaigns, promotional activity & market trends.
• Develop recommendations from internal systems, supplier reports and store data.
• Identify process, data quality and operational improvement opportunities.
• Support budgeting, KPI tracking, product performance & management reporting processes.
• Coordinate departmental projects, conferences and operational initiatives.
• Assist with warranty provisions, supplier rebates and associated reporting activities.
• Build strong relationships with stakeholders across stores, management, suppliers and support office teams.

Skills

Analytical thinking

Data analysis

Reporting

Communication

Multi-project management

Tools

Excel

PowerPoint

Word

Outlook

Job description

Full-time | Manukau Head Office | Furniture Department

Join Harvey Norman's Furniture division as an Operations Analyst and play a key role in supporting business performance through reporting, analysis and operational coordination.

This is an excellent opportunity for a highly analytical professional who enjoys working with data, identifying trends and helping drive informed business decisions across a national retail operation.

About the Role:

This role provides operational, reporting and analytical support to the Furniture division through business reporting, performance analysis, project coordination and process improvement initiatives.

Key Responsibilities

• Prepare reports, forecasts, presentations to support business planning & decision-making.
• Analyse sales performance, marketing campaigns, promotional activity & market trends.
• Develop recommendations from internal systems, supplier reports and store data.
• Identify process, data quality and operational improvement opportunities.
• Support budgeting, KPI tracking, product performance & management reporting processes.
• Coordinate departmental projects, conferences and operational initiatives.
• Assist with warranty provisions, supplier rebates and associated reporting activities.
• Build strong relationships with stakeholders across stores, management, suppliers and support office teams.

About You:

You are a detail-oriented analyst who enjoys transforming data into meaningful business insights and recommendations.

Attributes we are looking for include:

• Experience preparing reports and analysing business performance data.
• Advanced Excel skills and strong spreadsheet capability.
• Proficiency in PowerPoint, Word and Outlook.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects and competing priorities.
• Strong attention to detail and commitment to accuracy.
• Retail or commercial industry experience (desirable).

About the benefits:

Working with us means you get access to some exclusive staff perks, including:

• Clear career progression opportunities
• Exclusive staff discounts on Harvey Norman products
• Discounts on health insurance, eye care, dental care and banking products
• Access to Employee Assistance Programme (Raise)
• Long service recognition every 5 years

About Harvey Norman:

Harvey Norman has been part of New Zealand homes since 1997, growing to over 45 stores nationwide with around 2,000 employees. We're proud to be a market leader known for quality products and outstanding customer service.

Our people are at the heart of what we do, and we are committed to developing talent and promoting from within. Whether you're looking to further your analytical career or expand your commercial knowledge, we provide the support and opportunities to help you succeed.