Operations Administrator

Placements24; Queenstown; Hybrid; NZD 91,000 - 126,000; Full time

Benefits offered by this job

Fully remote position

Performance-based bonuses

Professional development and virtual培训

Home office allowance

Collaborative virtual team environment

Job summary

Placements24 is seeking an organized Operations Administrator for a fully remote role within a growing e-commerce platform. You will streamline workflows, manage databases, and coordinate across logistics, customer service, and sales from anywhere with reliable internet.

Responsibilities include preparing reports, onboarding remote staff, maintaining digital records, and monitoring performance indicators. You will use Google Workspace, Slack, and Asana to collaborate and keep operations

Qualifications

• Minimum 3 years in administrative or operations support, with remote work experience preferred.
• Proficient in Microsoft Office Suite, especially Excel.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication for remote work.
• Ability to multitask, prioritize effectively and meet deadlines independently.
• Reliable high-speed internet and a dedicated home workspace.

Responsibilities

• Support management of daily operational workflows and processes.
• Manage and update operational databases and documentation remotely.
• Coordinate with logistics, customer service, and sales teams to ensure smooth execution.
• Prepare operational reports, performance metrics, and presentations using digital tools.
• Assist onboarding and training of new remote operational staff.

Skills

Administrative support

MS Excel

Remote work experience

Data management

Communication skills

Education

Bachelor's degree in Business Administration or related field

Tools

Google Workspace

Asana

Slack

Job description

About the Role

Our client, a growing e-commerce platform, is seeking a highly organized and detail-oriented Operations Administrator to join their fully remote team. This position is vital for streamlining and supporting the company's operational processes, ensuring efficiency and effectiveness from any location. The ideal candidate will be proactive, possess excellent communication skills, and thrive in a virtual environment. This is a unique opportunity to contribute to a dynamic online business and enhance your career in remote operations. As a fully remote role, you will leverage digital tools and platforms to collaborate seamlessly with colleagues and manage tasks efficiently. Join our client and be a key player in driving operational excellence from the comfort of your home office.

Key Responsibilities

• Support the management of daily operational workflows and processes.
• Manage and update operational databases and documentation remotely.
• Coordinate with various teams (logistics, customer service, sales) to ensure smooth operational execution.
• Prepare operational reports, performance metrics, and presentations using digital tools.
• Assist in the onboarding and training of new remote operational staff.
• Handle and organize digital files and records related to operations.
• Monitor and track key operational indicators, flagging any discrepancies.
• Facilitate communication between different departments regarding operational matters.
• Assist in identifying areas for operational improvement and implementing solutions.
• Manage online supplier and vendor communications as required.

Requirements

• A minimum of 3 years of experience in an administrative or operations support role, with significant remote work experience preferred.
• Proficiency in Microsoft Office Suite (especially Excel) and familiarity with project management or operations software.
• Strong analytical and problem-solving skills with a keen eye for detail.
• Excellent written and verbal communication skills, suitable for a remote setting.
• Demonstrated ability to manage multiple tasks, prioritize effectively, and meet deadlines independently.
• Self-motivated and disciplined, with the ability to maintain productivity in a remote work environment.
• Reliable high-speed internet connection and a dedicated workspace.
• Experience with cloud-based collaboration tools (e.g., Google Workspace, Slack, Asana).
• A degree or diploma in Business Administration, Operations Management, or a related field is an advantage.
• Must be authorized to work remotely from South Africa.

Benefits

• Fully remote position offering significant work-life balance and flexibility.
• Competitive salary with potential for performance-based bonuses.
• Opportunities for professional development and virtual training programs.
• Allowance for home office expenses or internet connectivity.
• Collaborative and supportive virtual team environment.
• Chance to contribute to a growing and innovative company in the e-commerce sector.