Op Shop Assistant / Gisborne

SPCA Auckland; Gisborne; On-site; NZD 30,000 - 36,000; Part time

Benefits offered by this job

Weekly pay cycle

Staff discounts

Exclusive employee benefits

Wellness support

Meaningful charitable work

Job summary

SPCA Gisborne is seeking a fixed term Op Shop Assistant to join our Gisborne Op Shop team. This part-time role involves working on rostered days, handling donations, processing sales, and delivering friendly service to customers; you’ll be part of a supportive volunteer community that makes a difference for animal welfare.

If you are practical, reliable and enjoy helping people, you’ll fit in across the shop floor, till and sorting area, with training and flexibility to cover shifts as needed.

Qualifications

• Retail or customer service experience required.
• Ability to work on-call and sole charge.
• Physically able to lift/move stock as required.
• Confident using POS, email and basic computer applications.

Responsibilities

• Work sole charge on rostered days, taking full responsibility for daily shop operations.
• Receive, sort, price and merchandise donated goods.
• Assist customers and donors with friendly, professional service.
• Process sales transactions and complete cash handling duties.
• Maintain a clean, safe and well-presented store environment.
• Ensure stock is replenished and displayed effectively.
• Help support and guide volunteers in their roles.
• Provide cover and basic team supervision in the manager’s absence.

Skills

RetailExperience

CustomerService

CashHandling

POS Systems

Tools

POS systems

Job description

ABOUT THE ROLE

SPCA is one of New Zealand's most trusted charities, working to improve animal welfare and advocate for animals in need. Every purchase and donation made through our Op Shops helps fund this important work. That’s why we are looking for an enthusiastic Fixed Term Op Shop Assistant to join our SPCA Gisborne Op Shop that's known for its friendly volunteer team, quality second-hand finds, and strong support from the local community. Whether you're working the shop floor, processing donations, or chatting with customers, you'll be making a difference every day.

• Fixed Term Part-Time

Key Responsibilities

• Work sole charge on rostered days, taking full responsibility for daily shop operations.
• Receive, sort, price and merchandise donated goods
• Assist customers and donors with friendly, professional service
• Process sales transactions and complete cash handling duties
• Maintain a clean, safe and well-presented store environment
• Ensure stock is replenished and displayed effectively
• Help support and guide volunteers in their roles.
• Provide cover and basic team supervision in the manager’s absence.

ABOUT YOU

You’re practical, reliable, and enjoy working in a busy retail environment. You take pride in your work, enjoy helping people, and are comfortable taking responsibility when working on your own.

What we're looking for

• Retail or customer service experience essential (charity retail a bonus).
• Flexibility around availability to work on call and as needed
• Confident and experienced working sole charge
• Able to work flexibly across the shop floor, till, and sorting area.
• Confident communicator who enjoys helping others.
• Reliable, organised, and proactive with good attention to detail.
• Comfortable working in a team, with volunteers and independently.
• Physically fit and able to lift/move stock as required.
• Confident using POS systems, email and basic computer applications

OUR PURRRKS

This is more than just a retail role, it's an opportunity to work for a cause where your values, wellbeing, and contributions truly matter.Here's what else you can look forward to:

• Weekly pay cycle, staff discounts and exclusive employee benefits
• Career development and internal opportunities across SPCA
• Access to 24/7 confidential wellness support.
• Meaningful work that directly supports animal welfare in New Zealand

We value diversity and welcome applicants from all backgrounds. All candidates must have the legal right to work in New Zealand.