Op Shop Assistant / Hawera (Casual)

SPCA Auckland; Taranaki; On-site; NZD 30,000 - 39,000; Part time

Benefits offered by this job

Birthday day off

Exclusive discounts

Pet insurance

Wellbeing support

Job summary

SPCA Hawera Op Shop is seeking a Casual Op Shop Assistant to work as and when needed to cover leave and busy periods. You will help price donated goods, assist customers, and support volunteers while maintaining a welcoming shop environment.

The role involves till operations, stock movement, and day-to-day shop upkeep in a friendly, animal-welfare driven team. Flexible hours and a positive workplace culture are provided.

Qualifications

• Retail or customer service experience (charity retail a bonus).
• Able to work flexibly across the shop floor, till, and sorting area.
• Confident communicator who enjoys helping others.
• Reliable, organised, and proactive with good attention to detail.
• Comfortable working in a team and independently.
• Physically fit and able to lift/move stock as required.

Responsibilities

• Receive, sort, price, and merchandise donated goods in line with SPCA guidelines.
• Ensure the shop is clean, welcoming, and well-stocked throughout the day.
• Serve customers with warmth and professionalism, promoting positive donor and shopper experiences.
• Accurately process sales and cash handling, including end-of-day reconciliation.
• Provide cover and basic team supervision in the manager’s absence.
• Help support and guide volunteers in their roles.
• Ensure health & safety and SPCA procedures are followed.

Skills

Retail experience

Customer service

Communication skills

Team player

Physically fit

Job description

We have an exciting opportunity at our HaweraSPCA Op Shop for a Casual Op Shop Assistant to work as and when needed to cover leave and busy periods.

Key Responsibilities

• Receive, sort, price, and merchandise donated goods in line with SPCA guidelines.
• Ensure the shop is clean, welcoming, and well-stocked throughout the day.
• Serve customers with warmth and professionalism, promoting positive donor and shopper experiences.
• Accurately process sales and cash handling, including end-of-day reconciliation.
• Provide cover and basic team supervision in the manager’s absence.
• Help support and guide volunteers in their roles.
• Ensure health & safety and SPCA procedures are followed.

ABOUT YOU

You're a team player with a passion for great service and a knack for retail. Whether it's pricing donated goods, helping customers, or supporting volunteers, you enjoy pitching in wherever needed to keep things running smoothly.

Skills & Experience

• Retail or customer service experience (charity retail a bonus).
• Able to work flexibly across the shop floor, till, and sorting area.
• Confident communicator who enjoys helping others.
• Reliable, organised, and proactive with good attention to detail.
• Comfortable working in a team and independently.
• Physically fit and able to lift/move stock as required.

SPCA PURRRKS

At SPCA, working with purpose is just the beginning. Our team is passionate about animal welfare and proud to make a real difference across New Zealand. If you're looking for a role where your values, wellbeing, and contributions truly matter, here’s what we offer:

• Enjoy a paid day off for your Birthday, it’s our way of celebrating you!
• A workplace culture where collaboration, development and kindness are key.
• Exclusivediscounts and benefits, including pet insurance and retail offers.
• Access to 24/7 confidential wellness support.
• Feel good knowing your work is improving the lives of animals in need.

ABOUT US

SPCA is one of the most trusted and respected charities in New Zealand, with a proud history of helping animals in need and advocating for animal welfare since 1872. With over 90 Op Shops across New Zealand, we give second-hand goods a new life and every purchase helps rescue, rehabilitate, and rehome animals in need. When you join SPCA, you're part of a passionate, purpose-driven team that believes every animal deserves compassion, care, and a second chance. If that sounds like you, you’ll feel right at home with us.

All applicants must possess the legal right to work in New Zealand, either as a New Zealand or Australian Citizen or by holding a valid working visa.

We have a diverse, inclusive and values driven culture at SPCA. We value a diverse work environment because teams are stronger with different perspectives and experiences, so we welcome people from all walks of life to apply.