Casual Op Shop Pro — Retail, Donor Service & Team Support

SPCA Auckland; Taranaki; On-site; NZD 30,000 - 39,000; Part time

Benefits offered by this job

Birthday day off

Exclusive discounts

Pet insurance

Wellbeing support

Job summary

SPCA Hawera Op Shop is seeking a Casual Op Shop Assistant to work as and when needed to cover leave and busy periods. You will help price donated goods, assist customers, and support volunteers while maintaining a welcoming shop environment.

The role involves till operations, stock movement, and day-to-day shop upkeep in a friendly, animal-welfare driven team. Flexible hours and a positive workplace culture are provided.

Qualifications

• Retail or customer service experience (charity retail a bonus).
• Able to work flexibly across the shop floor, till, and sorting area.
• Confident communicator who enjoys helping others.
• Reliable, organised, and proactive with good attention to detail.
• Comfortable working in a team and independently.
• Physically fit and able to lift/move stock as required.

Responsibilities

• Receive, sort, price, and merchandise donated goods in line with SPCA guidelines.
• Ensure the shop is clean, welcoming, and well-stocked throughout the day.
• Serve customers with warmth and professionalism, promoting positive donor and shopper experiences.
• Accurately process sales and cash handling, including end-of-day reconciliation.
• Provide cover and basic team supervision in the manager’s absence.
• Help support and guide volunteers in their roles.
• Ensure health & safety and SPCA procedures are followed.

Skills

Retail experience

Customer service

Communication skills

Team player

Physically fit

Job description

SPCA Hawera Op Shop is seeking a Casual Op Shop Assistant to work as and when needed to cover leave and busy periods. You will help price donated goods, assist customers, and support volunteers while maintaining a welcoming shop environment.

The role involves till operations, stock movement, and day-to-day shop upkeep in a friendly, animal-welfare driven team. Flexible hours and a positive workplace culture are provided.