Animal Attendant / Gisborne

SPCA Auckland; Gisborne; On-site; NZD 6,800 - 7,800; Part time

Benefits offered by this job

Paid birthday leave

Pet insurance discounts

Wellness support access

Job summary

SPCA Auckland is seeking an Animal Attendant in Gisborne for 6 hours every Saturday, with opportunities for extra shifts. You will care for animals, update databases, support adoptions, and coordinate with volunteers to improve pathways. You will also handle inquiries, monitor health and behaviour, and assist with admin at reception.

We value animal welfare, community engagement and a positive, empathetic approach to customers, animals and team members. Applicants must have rights to work in NZ.

Qualifications

• Animal handling experience and knowledge.
• Experience working with volunteers and increasing volunteer and foster numbers.
• Influencing and conflict management skills.
• Strong communication and customer service skills.
• The ability to think on your feet.
• Positive and friendly approach to customers, animals and team members.
• High empathy and resilience.
• Experience in busy environment with multitasking.
• Experience working with the community in a customer facing role.

Responsibilities

• Care for all animals in the centre and ensure adoption avenues are used to their fullest.
• Update and maintain animal database accurately and assist with routine veterinary visits.
• Coordinate with teams and volunteers to improve animal pathways.
• Handle enquiries regarding adoption in person, phone, or website.
• Monitor animal health, behaviour and administer medication.
• Enhance socialisation, enrichment and behaviour modification in the shelter.
• Sit on reception and assist people at the centre; answer phones and emails; perform daily admin.

Skills

Animal handling

Volunteer management

Influencing and conflict management

Communication and customer service

Multitasking

Empathy and resilience

People skills

Community engagement

Job description

We have an exciting opportunity for a permanant, part timeAnimal Attendantto join our Animal Services team in Gisborneto work 6 hours per week on a Saturday. There is also the opportunity to pick up extra shifts when they are available.

In this role you get to see the best and the worst. It is a rewarding, fulfilling, and essential role, as well as demanding, heartbreaking and physical. It takes a special kind of person to do this role but what you get back can really fill your cup.

You will be their human and ensure that all animals in the centre are cared for appropriately and our adoption avenues are being used to their fullest. Making sure our animal database is updated and accurate and assisting with all routine veterinary visits.

You will coordinateand workwith our teams and volunteers to improve animal pathways through the centre. You will handle enquiries regarding adoption at the centre in person, via phone or website. You will monitoranimal health, behaviour and administer medication.

You will enhanceopportunities for socialisation, enrichment and behaviour modification for the animals in the shelter and you will workwith other departments to ensure the animal areas are functioning well and goals are being achieved.

You will also sit on reception and assist people that come into the centre, answer phones and emails, and any other admin that might come through the centre on that day

ABOUT YOU

You’re an animal advocate, you are passionate about animal welfare, care and education. Our vision, purpose and values resonate with you and you have a love for working with both humans and animals.

You will also have –

• Animal handling experience and knowledge
• Experience working with volunteers and increasing volunteer and foster numbers and capability
• Influencing and conflict management skills
• Strong communication and customer service skills
• The ability to think on your feet
• A positive and friendly approach to customers, animals and team members
• High empathy and resilience
• Experience working in a busy environment where multitasking is key
• Experience working with the community in a customer facing role

OUR PURRKS

Our team is full of passionate, purpose-driven people who love animals and want to make the world a kinder and more compassionate place. Some other purrks include –

• To be a part of the greater good – to have the privilege of making a difference to the welfare of animals across New Zealand
• Consistent support and an opportunity to continue to learn
• Opportunity to bring fresh thinking and new ideas to get involved in projects that can build on the solid foundation that we have
• To work with like minded people
• Enjoy a paid day off for your Birthday, it’s our way of celebrating you!
• A workplace culture where collaboration, development and kindness are key
• Exclusive discounts and benefits, including pet insurance and retail offers
• Access to 24/7 confidential wellness support.

ABOUT THE TEAM

Our Centre’s are working hard rescuing, caring for and rehoming animals in need. They are the face of the SPCA in their communities, working to create real and sustainable change for the wellbeing of animals. The Centre’s are run by a bunch of passionate people, from Centre Managers to Animal Attendants, who prioritise animal welfare and community connection.

ABOUT US

The SPCA helps protect over 30,000 animals every year. By rescuing, rehabilitating, sheltering and advocating for animals, we are directly improving their lives. Our Animal Services teams run our 28 Centres, from Kerikeri to Invercargill and they are essential in us being able to do the work we do.

We have a diverse, inclusive and values driven culture at SPCA. We value a diverse work environment because teams are stronger with different perspectives and experiences, so we welcome people from all walks of life to apply.

All applicants must possess the legal right to work in New Zealand, either as a New Zealand or Australian Citizen or by holding a valid working visa.

Please contact [e-mail] if you have any additional questions.