International Student Advisor

Lincoln University; Lincoln; On-site; NZD 75,000 - 82,000; Part time

Benefits offered by this job

Six weeks paid leave per year

Annual salary reviews

Eye test and eyewear allowance

Wellbeing support (EAP)

On-campus gym access

Staff discounts at on-site centre

Campus lifestyle and community

Job summary

Lincoln University seeks an International Student Advisor to provide pastoral care, guidance and advocacy for international students. The role supports students through their journey in Aotearoa, aligning with the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021.

Key tasks include delivering orientation and engagement initiatives, monitoring wellbeing and academic progress, and connecting students with university and community support.

Qualifications

• Relevant tertiary qualification or significant equivalent professional experience.
• Experience in advisory, wellbeing or student support roles within a complex organisation.
• Ability to support diverse cultural, ethnic and social backgrounds.
• Knowledge of Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021.
• Strong relationship-building and stakeholder engagement skills.
• Experience using CRM or student management systems; strong organisational skills.

Responsibilities

• Provide pastoral care, advice and support to international students, including emergency support.
• Support students as they transition to life and study in New Zealand.
• Develop and deliver orientation, pre-departure and engagement initiatives.
• Monitor wellbeing, engagement and academic progress; implement early intervention where needed.
• Connect students with university and community support services; develop resources for their experience.

Skills

Pastoral care

Wellbeing support

Stakeholder engagement

CRM systems

Communication

On-call readiness

Education

Relevant tertiary qualification

Tools

CRM software

Job description

We were initially linked to Canterbury College and welcomed our first intake of students way back in 1880.In 1896, when agriculture had become well established as the mainstay of New Zealand’s exports, we separated from Canterbury...

Provide pastoral care, advice, engagement initiatives and wellbeing support to help international students thrive at university.

The International Student Advisor plays a key role in ensuring international students have a positive, supportive and successful experience at Lincoln University. You'll provide pastoral care, guidance and advocacy to students throughout their journey, helping them navigate life and study in Aotearoa while supporting the University's commitments under the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021.

Some tasks of the role include:

• Providing pastoral care, advice and support to international students, including emergency support when required.
• Supporting students as they transition to life and study in New Zealand.
• Developing and delivering orientation, pre-departure and engagement initiatives.
• Monitoring student wellbeing, engagement and academic progress, implementing early intervention support where needed.
• Connecting students with appropriate University and community support services.
• Developing resources and communications that enhance the international student experience.

Working closely with students, families, academic staff and support services, you'll deliver proactive wellbeing and engagement initiatives, monitor student success, and help create a welcoming and inclusive environment where students feel connected and empowered to achieve their goals.

This permanent role is based at our Lincoln Campus and works 22.5 hours per week (0.6 FTE). The salary for this position is $75,000 – $82,000 per annum (pro rata to part-time hours), depending on experience.

Kā tino Pūkeka/Whēako | Essential skills/experience for the role

• A relevant tertiary qualification and/or significant equivalent professional experience.
• Experience working in a similar advisory, wellbeing or student support role within a complex organisation.
• Demonstrated experience supporting people from diverse cultural, ethnic and social backgrounds.
• Knowledge of, and experience working within, the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021.
• Excellent relationship-building, communication and stakeholder engagement skills.
• Experience using CRM, student management or similar systems, with strong organisational skills and sound judgement in managing complex situations.
• A current driver's licence.
• Ability to participate in an on-call arrangement to respond to emergency international student pastoral care needs.

Join a supportive, inclusive community that values diversity, wellbeing, and professional growth. Benefits include:

• Professional development & mentorship to grow your career
• Generous leave entitlements – six weeks of paid leave per year (based on 1.0 FTE)
• Annual salary reviews to recognise your contribution
• Contributions toward eye tests and prescription eyewear
• Free, confidential wellbeing support through Clearhead (EAP)
• Southern Cross employee benefits
• Access to on-campus gym with discounted membership
• On-site early childhood centre with staff discounts
• A vibrant campus lifestyle with cafés, green spaces, and a sense of community

Te Whare Wānaka o Aoraki | Lincoln University is a specialist institution dedicated to impactful research and higher education that supports land-based industries in New Zealand and globally.

Our campus sits at the heart of the Lincoln research precinct, complemented by university-owned farms and research stations that blend education, research, and hands‑on learning. At Lincoln, students are at the heart of everything we do, empower them to grow their potential and contribute to a more sustainably productive world through world‑class teaching and research.

As a progressive university with an ambitious vision, we value a professional workforce that reflects the diversity of our community. Our staff engage with students, parents, government, iwi, and external stakeholders, upholding Lincoln University's reputation through their work.

We are committed to fostering a diverse and inclusive community where everyone feels valued and supported, and we welcome applications from people of all backgrounds.

We are only considering applicants who have current unrestricted legal working rights in New Zealand. We are unable to provide visa sponsorship for this role.