Onboard Services Crew (Summer - fixed term, part-time)

JobSpace; Auckland; On-site; NZD 33,000 - 44,000; Part time

Benefits offered by this job

Free ferry travel for work

Free hot beverages

Job summary

Fullers360 ferries nearly 6 million people every year, and this summer role provides an entry level opportunity aboard our fleet of speed passenger vessels. You’ll support our onboard café, deliver a high standard of customer service to tourists and commuters, and take part in marine drills to gain valuable maritime experience.

Reporting to the Crew Development Manager, you’ll work a rotating roster from late Sep 2026 to Apr 2027, be over 18 with NZ work rights, and enjoy perks including free

Qualifications

• Must be over age 18 to be considered for this role as you will be selling alcohol.
• Be passionate about customer service, the customer experience and tourism/maritime industry.
• Be punctual, reliable and take pride in your appearance.
• Be able to work autonomously and as part of a team.
• Have a good level of maturity with the ability to work under pressure.
• Have the legal right to work in New Zealand.

Responsibilities

• Providing the highest level of customer service and bar and café services to customers.
• Promoting our products and providing accurate information on our services.
• Ensuring the vessel is ready for boarding by cleaning all areas and restocking products.
• Demonstrating a commitment to health and safety measures onboard.

Skills

Customer service

Hospitality

Maritime industry

Punctuality

Teamwork

Alcohol sales eligibility

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Onboard Services Crew (Summer - fixed term, part-time)

We're gearing up for our busiest period with summer around the corner and will be employing multiple Onboard Service Crew on a fixed term part-time basis. Ideally you'll be able to work from around the end of September 2026 and work through till the end of April 2027.

Fullers360 was born of a love for the Hauraki Gulf in 1981. 40 years downwind, our network unifies the entire Gulf. Through a reliable network and the passion of 350 crew and staff, Fullers360 ferries nearly 6 million people every year, getting commuters to work and visitors to play.

About the role

Reporting to the Crew Development Manager, our Onboard Services Crew role is an entry level position onto our fleet of speed passenger vessels. In the role you will showcase your hospitality skills behind our onboard café and provide a very high standard of customer service to both tourists and our regular commuters, whilst also participating in marine drills and learning invaluable skills for future employment.

You'll be tasked with:

• Providing the highest level of customer service and bar and café services to customers
• Promoting our products and providing accurate information on our services
• Ensuring the vessel is ready for boarding by cleaning all areas and restocking products
• Demonstrating a commitment to health and safety measures onboard

For success you'll need to:

• Must be over age of 18 to be considered for this role as you will be selling alcohol
• Be passionate about customer service, the customer experience and tourism/maritime industry
• Be punctual, reliable and take pride in your appearance
• Be able to work autonomously and as part of a team
• Have a good level of maturity with the ability to work under pressure
• Have the legal right to work in New Zealand

About the hours of work

• $27.80 per hour
• Rotating roster (no set pattern) including public holidays and weekends
• Need to be available to start on either 28th September, 12th October OR 2nd November (shift based, rotating roster)
• Available to work until the end of April 2027
• Need to be available to work over the Christmas and New Year period
• Need to be available to work full time (40 hours) for the 1st two weeks for training
• Hours of work fall between 8:00am - 10:00pm to enable the use of public transport as we don't have parking available onsite.

About our benefits and perks (T&C's apply)

• Free ferry travel for work for leisure for our part time fixed term employees
• Free hot beverages before, during or immediately after a shift/work hours

This is the ideal opportunity to gain valuable maritime experience and to spend your summer on the water!

*Candidates must have the right to work in NZ and be over age of 18 to be considered for this role.

Please note: Any information you provide will be used to evaluate your suitability to this position. We will hold onto your details for any future opportunities unless asked otherwise.