On-Site Desktop Support Engineer — Career Growth

Rex Tec; Dunedin; On-site; NZD 50,000 - 65,000; Full time

Job summary

Rex Tec seeks a Desktop Support Engineer in Dunedin to provide day-to-day on-site and remote desktop support. The role covers troubleshooting hardware, software, and applications, with emphasis on Windows 10-11, Office 365, and basic Apple support. Expect involvement with ticketing systems and third-party vendors as needed.

The position supports weekdays with potential weekend coverage, and offers on-site work in Dunedin with opportunities for career growth within Rex Technologies.

Qualifications

• Experience with desktop troubleshooting across Windows and macOS environments.
• Familiarity with ITSM ticketing systems and remote support processes.
• Knowledge of basic network concepts and printer troubleshooting.

Responsibilities

• Provide day-to-day on-site and remote desktop support.
• Troubleshoot hardware, software, and application issues in tickets.
• Assist users with AV, printers, and network connectivity.
• Manage Windows 10-11, Microsoft 365 apps, and basic Apple support.

Skills

ServiceNow ITSM

SCCM

Active Directory

Networking

Windows 10-11

Office 365

Printer support

Job description

Rex Tec seeks a Desktop Support Engineer in Dunedin to provide day-to-day on-site and remote desktop support. The role covers troubleshooting hardware, software, and applications, with emphasis on Windows 10-11, Office 365, and basic Apple support. Expect involvement with ticketing systems and third-party vendors as needed.

The position supports weekdays with potential weekend coverage, and offers on-site work in Dunedin with opportunities for career growth within Rex Technologies.