Office Administrator & Quality Coordinator

Hohepa Auckland; Waitakere Ranges; On-site; NZD 55,000 - 75,000; Full time

Job summary

Hōhepa Auckland is seeking an experienced Office Administrator and Quality Coordinator to join our team in New Zealand. This role blends front-of-house reception with high-level administrative support, and it drives our quality-system, policy, and audit coordination.

You will maintain office systems, assist with finance, purchasing, and compliance tasks, coordinate the policy register, collate audit evidence, and help improve the consistency and effectiveness of our office and quality processes.

Qualifications

• Highly organised, accurate and dependable.
• Warm, approachable and professional.
• Confident using Word, Excel, Outlook, PowerPoint and SharePoint.
• Experienced in office administration, executive support or administrative coordination.
• Comfortable handling sensitive and confidential information.
• Proactive and able to work independently within clear delegated responsibilities.
• Committed to inclusive and culturally respectful practice.

Responsibilities

• Provide a warm and professional welcome for people we support, whānau, visitors and staff.
• Support the General Manager and Executive Team with meetings, documents, scheduling and organisational priorities.
• Maintain office systems, records, registers and shared administrative processes.
• Coordinate Hōhepa Auckland’s policy register and document-control systems.
• Collate internal audit evidence and support corrective-action tracking.
• Assist with finance, purchasing, resource and compliance administration.
• Help improve the consistency and effectiveness of our office and quality systems.

Skills

Organised

Approachable

MS Office proficiency

Office administration

Confidential information handling

Proactive independence

Inclusive practice

Tools

Word

Excel

Outlook

PowerPoint

SharePoint

Job description

Office Administrator & Quality Coordinator

Are you someone who brings calm, order and warmth to a busy working environment?

Hōhepa Auckland is looking for an experienced and highly organised Office Administrator & Quality Coordinator to join our team. This is a varied role at the heart of our organisation, combining front-of-house and executive administration with quality-system, policy and audit coordination.

Hōhepa Auckland supports people with disabilities to live full and meaningful lives. We recognise the dignity, individuality, rights and potential of every person. Our work is grounded in respectful relationships, community life, inclusion and a holistic understanding of each person.

In this role, you will:

• provide a warm and professional welcome for people we support, whānau, visitors and staff
• support the General Manager and Executive Team with meetings, documents, scheduling and organisational priorities
• maintain office systems, records, registers and shared administrative processes
• coordinate Hōhepa Auckland’s policy register and document-control systems
• collate internal audit evidence and support corrective-action tracking
• assist with finance, purchasing, resource and compliance administration
• help improve the consistency and effectiveness of our office and quality systems.

We are looking for someone who is:

• highly organised, accurate and dependable
• warm, approachable and professional
• confident using Word, Excel, Outlook, PowerPoint and SharePoint
• experienced in office administration, executive support or administrative coordination
• comfortable handling sensitive and confidential information
• proactive and able to work independently within clear delegated responsibilities
• committed to inclusive and culturally respectful practice.

Experience in disability, health, community or not-for-profit services would be an advantage. Experience with quality administration, internal audits, policy registers, document control or compliance tracking would be particularly valuable.

If you enjoy creating order, supporting others and helping an organisation maintain high standards, we would love to hear from you.

Hōhepa is a vibrant community for people with intellectual disabilities. We provide innovative services that encourage full engagement in life.

Our offerings include diverse living options, learning and activity programmes, community participation, and therapies to nurture body, soul, and spirit.

We support each person to live a full and happy life through educational, sporting, cultural, and community activities. Our supported living options cater to individual needs and preferences, with over 170 people living in Hōhepa homes across Birchfield, Somerfield, Halswell Farm, and the wider community.