Night Auditor: Overnight Front Office & Accounting Pro

Delaware North; Queenstown; On-site; NZD 55,000 - 70,000; Full time

Benefits offered by this job

Global hospitality

Live in Queenstown

Professional team

Employee assistance programme

Training & development

Job summary

Delaware North New Zealand is seeking a Night Auditor to join Pinewood Lodge in Queenstown. You will manage overnight reservations, process payments, and ensure accurate reporting of lodge finances while delivering exceptional guest service.

Your role requires rotating night shifts across Monday to Sunday, strong communication, and attention to security procedures. Join a global hospitality leader and grow with a professional team in a stunning location.

Qualifications

• Knowledge of property management systems (Opera, RMS).
• Exposure to security procedures and emergency response.
• Proficient with Microsoft Office (Word, Excel, Outlook).
• Excellent verbal and written communication.

Responsibilities

• Manage overnight reservations including walk-ins and inquiries by phone or email.
• Process payments and charges accurately including card and cash handling.
• Respond to guest inquiries, concerns, or complaints with professionalism.
• Execute end-of-day procedures in line with policies and security.
• Count, balance and reconcile tills and floats; ensure transaction accuracy.
• Maintain financial records including stock and logs.
• Support Front Office Manager with reporting and data entry.
• Coordinate with housekeeping and maintenance for overnight needs.

Skills

Knowledge of PMS (Opera, RMS)

Security procedures exposure

MS Office proficiency

Excellent communication

Tools

Opera

RMS

Microsoft Office

Job description

Delaware North New Zealand is seeking a Night Auditor to join Pinewood Lodge in Queenstown. You will manage overnight reservations, process payments, and ensure accurate reporting of lodge finances while delivering exceptional guest service.

Your role requires rotating night shifts across Monday to Sunday, strong communication, and attention to security procedures. Join a global hospitality leader and grow with a professional team in a stunning location.