Night Audit

The Spire Hotel Management Limited; Queenstown; On-site; NZD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive remuneration package

Professional, fun and rewarding work环境

Job summary

The Spire Hotel in Queenstown, NZ, is seeking a Full-time Night Auditor to manage after-hours guest service and hotel operations.

You will handle front desk enquiries, phone and email correspondence, perform rate checks and balance accounts across all venues while delivering a premium guest experience.

Ideal candidates have 1–2 years in a similar customer service role, strong problem-solving skills, and a full NZ working rights; a driver’s licence is preferred.

Qualifications

• Have 1-2 years' experience in a similar customer service role.
• Deliver excellent standards of customer service.
• Possess effective problem-solving skills.
• Driver's licence preferred.
• Full NZ working rights.

Responsibilities

• Manage front desk enquiries and confidently deal with phone/email correspondence.
• Rate Checks, Accounts Checking and Balancing throughout all venues
• Offer premium guest service experience
• Various cash handling and administration duties
• Deliver overnight security
• General evening cleaning as required
• Room service delivery to hotel guests as needed

Skills

Customer service

Problem-solving

Phone & email correspondence

Job description

Jora New Zealand will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

The Spire Hotel Management Limited – Queenstown, South Island

The Spire Hotelis located in the heart of Queenstown and provides the finest bespoke guest experience. Our food and beverage venue,No.5 Church Laneis committed to providing exquisite food in elegant surroundings, paired with carefully selected regional wines, fine champagne, and signature cocktails. To complete the collection, our 5-star luxury yacht,The Pacific Jemm,offers unique charters along Lake Wakatipu.

The Opportunity

We have an exciting opportunity for aFull-timeNight Auditorto join our team at The Spire Hotel. The Night Auditor will be responsible for managing the after-hours guest service and operations.

Why work for us:

Competitive remuneration package

A professional, fun and rewarding working environment

Your responsibilities will be:

Manage front desk enquiries and confidently deal with phone/email correspondence.

Rate Checks, Accounts Checking and Balancing throughout all venues

Offer premium guest service experience

Various cash handling and administration duties

Deliver overnight security

General evening cleaning as required

Room service delivery to hotel guests as needed

The successful applicant will:

Have 1-2 years' experience in a similar customer service role

Deliver excellent standards of customer service

Possess effective problem-solving skills

Driver's licence preferred

Full NZ working rights