Night Audit

InterContinental Hotels & Resorts; Wellington; On-site; NZD 48,000 - 64,000; Full time

Benefits offered by this job

Paid birthday leave

Free meals

Worldwide accommodation discounts

Food & Beverage discounts

Full training

Retail discounts

Daily laundered uniforms

Job summary

InterContinental Wellington is seeking a Night Audit to work in our waterfront five-star hotel, coordinating with multiple departments to ensure a seamless guest experience.

You will handle arrivals and departures, run daily reports, reconcile front-office financials, and assist guests with inquiries, while maintaining accuracy and attention to detail.

A background in luxury hospitality and proficiency with Opera and MS Office are a plus; night shifts from 11pm to 7:30am are available.

Qualifications

• Experience in luxury hotel environment is a plus.
• Familiarity with Opera and MS Office.
• Attention to detail and accuracy with figures.

Responsibilities

• Handling guest arrivals and departures, ensuring smooth room allocations and check-in/check-out processes.
• Running reports and reconciling hotel financials.
• Ensuring room service orders are delivered efficiently.
• Assisting guests with inquiries and requests, from handling incoming calls to coordinating luggage, transportation and other services.

Skills

Attention to detail

Guest service

Tools

Opera

MS Office

Job description

Located right by Wellington's waterfront, we're the most centrally located, five-star hotel in New Zealand’s capital. With stunning rooms and a variety of dining options perfect for any occasion, we’re all about providing an exceptional experience for every guest.

Your Day to Day

In this key role as Night Audit, you will work closely with multiple departments, including room service and front office operations, to deliver a personalized guest experience that goes beyond expectations.

Your responsibilities.

Handling guest arrivals and departures, ensuring smooth room allocations and check-in/check-out processes.

Running reports and reconciling hotel financials.

Ensuring room service orders are delivered efficiently.

Assisting guests with inquiries and requests, from handling incoming calls to coordinating luggage, transportation, and other services.

What we need from you:

Familiarity with hotel management software (like Opera) and MS Office.

Experience in a luxury hotel environment? Definitely a plus.

Attention to detail and a knack for accuracy with figures.

Work nights (11pm - 7:30am) and availability across different days of the week..

What we offer

We believe in rewarding hard work with some great perks, including:

Paid birthday leave (because we think your special day should be celebrated!).

Free meals

Discounts on worldwide accommodation

Discounts on Food & Beverage

Full training

Retail discounts to make your paycheck go further.

Daily laundered uniforms

Plus, your career growth is in good hands. Through our lifelong development program, IHG career milestones, and transferable entitlements, you’ll be set for success. And of course, those amazing hotel perks like accommodation and food discounts make life even sweeter.