Night Audit

Ihg, L.C.; New Zealand; On-site; NZD 48,000 - 62,000; Full time

Benefits offered by this job

Paid birthday leave

Free meals

Worldwide discounts

Food & Beverage discounts

Full training

Laudered uniforms

Job summary

IHG is seeking a Night Audit at our waterfront Wellington hotel to deliver precise night-time financials and guest support. You will work with multiple departments to ensure smooth check-ins and accurate reporting.

Responsibilities include handling arrivals/departures, producing reports, reconciling financials, assisting guests with inquiries, and coordinating services. Nights 11pm–7:30am; experience with Opera and MS Office preferred; training provided.

Qualifications

• Familiarity with Opera hotel management software.
• Experience in a luxury hotel environment is a plus.
• Strong attention to detail and accuracy with figures.

Responsibilities

• Handle guest arrivals and departures, ensuring smooth room allocations and check-in/check-out processes.
• Run reports and reconcile hotel financials.
• Ensure room service orders are delivered efficiently.
• Assist guests with inquiries and requests, from handling calls to coordinating luggage and transportation.

Skills

Attention to detail

Accuracy with figures

Tools

Opera

MS Office

Job description

Located right by Wellington's waterfront, we’re the most centrally located, five-star hotel in New Zealand’s capital. With stunning rooms and a variety of dining options perfect for any occasion, we’re all about providing an exceptional experience for every guest.

Your Day to Day

In this key role as Night Audit, you will work closely with multiple departments, including room service and front office operations, to deliver a personalized guest experience that goes beyond expectations.

Your responsibilities.

• Handling guest arrivals and departures, ensuring smooth room allocations and check-in/check-out processes.
• Running reports and reconciling hotel financials.
• Ensuring room service orders are delivered efficiently.
• Assisting guests with inquiries and requests, from handling incoming calls to coordinating luggage, transportation, and other services.

What we need from you:

• Familiarity with hotel management software (like Opera) and MS Office.
• Experience in a luxury hotel environment? Definitely a plus.
• Attention to detail and a knack for accuracy with figures.
• Work nights (11pm - 7:30am) and availability across different days of the week..

What we offer

We believe in rewarding hard work with some great perks, including:

• Paid birthday leave (because we think your special day should be celebrated!).
• Free meals
• Discounts on worldwide accommodation
• Discounts on Food & Beverage
• Full training
• Retail discounts to make your paycheck go further.
• Daily laundered uniforms

Plus, your career growth is in good hands. Through our lifelong development program, IHG career milestones, and transferable entitlements, you’ll be set for success. And of course, those amazing hotel perks like accommodation and food discounts make life even sweeter.