Network Services Admin & Operations Coordinator

Downer; Wellington; On-site; NZD 60,000 - 75,000; Full time

Benefits offered by this job

Flexible working arrangements

Laptop provided

Health & wellbeing benefits

Training & development

Job summary

Downer is seeking a precise and proactive Business Support Coordinator to join the Castlecliff, Whanganui team. You will support field crews, project teams, suppliers and customers, ensuring smooth office operations and accurate documentation.

The role focuses on coordinating administrative tasks, maintaining records, and delivering excellent service while upholding Downer’s safety standards. A proactive, organised candidate will thrive here.

Qualifications

• Previous administration or business support experience.
• Friendly, confident and professional approach.
• Strong attention to detail and organisational skills.
• Excellent communication and customer service skills.
• Ability to manage competing priorities and meet deadlines.
• Proficiency across Microsoft Office applications.
• Curiosity and willingness to embrace new technologies, systems and AI-enabled tools.

Responsibilities

• Process purchase orders, goods receipting, payroll information and other administrative tasks accurately and on time.
• Provide friendly and professional support to customers, visitors, field crews and internal teams across the Whanganui Rangitikei region.
• Coordinate efficient office operations tending to meeting rooms, training facilities, stationery, PPE and uniform requirements.
• Maintain accurate plant utilisation records, business documentation and filing systems.
• Manage incoming and outgoing mail, courier bookings, and general office correspondence.
• Promote Downer's Zero Harm culture and commitment to workplace safety.

Skills

Administration experience

Friendly & professional

Attention to detail

Communication & customer service

Time management

Microsoft Office

Technology adoption / AI tools

JD Edwards / SharePoint

Tools

JD Edwards

SharePoint

Microsoft Office

Job description

Downer is seeking a precise and proactive Business Support Coordinator to join the Castlecliff, Whanganui team. You will support field crews, project teams, suppliers and customers, ensuring smooth office operations and accurate documentation.

The role focuses on coordinating administrative tasks, maintaining records, and delivering excellent service while upholding Downer’s safety standards. A proactive, organised candidate will thrive here.