Business Support Coordinator - Network Services

Downer; Wellington; On-site; NZD 60,000 - 75,000; Full time

Benefits offered by this job

Flexible working arrangements

Laptop provided

Health & wellbeing benefits

Training & development

Job summary

Downer is seeking a precise and proactive Business Support Coordinator to join the Castlecliff, Whanganui team. You will support field crews, project teams, suppliers and customers, ensuring smooth office operations and accurate documentation.

The role focuses on coordinating administrative tasks, maintaining records, and delivering excellent service while upholding Downer’s safety standards. A proactive, organised candidate will thrive here.

Qualifications

• Previous administration or business support experience.
• Friendly, confident and professional approach.
• Strong attention to detail and organisational skills.
• Excellent communication and customer service skills.
• Ability to manage competing priorities and meet deadlines.
• Proficiency across Microsoft Office applications.
• Curiosity and willingness to embrace new technologies, systems and AI-enabled tools.

Responsibilities

• Process purchase orders, goods receipting, payroll information and other administrative tasks accurately and on time.
• Provide friendly and professional support to customers, visitors, field crews and internal teams across the Whanganui Rangitikei region.
• Coordinate efficient office operations tending to meeting rooms, training facilities, stationery, PPE and uniform requirements.
• Maintain accurate plant utilisation records, business documentation and filing systems.
• Manage incoming and outgoing mail, courier bookings, and general office correspondence.
• Promote Downer's Zero Harm culture and commitment to workplace safety.

Skills

Administration experience

Friendly & professional

Attention to detail

Communication & customer service

Time management

Microsoft Office

Technology adoption / AI tools

JD Edwards / SharePoint

Tools

JD Edwards

SharePoint

Microsoft Office

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Business Support Coordinator - Network Services

Join a team that provides essential services, powering our communities.

At Downer we plan, create and sustain. Downer is the leading provider of integrated services in Australia and New Zealand. Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities.

Te kōwhiringa | The Opportunity
We're looking for an organised and customer-focused Business Support Coordinator to join our team in Castlecliff, Whanganui. This role will play an important role in keeping our operation running smoothly while supporting field crews, project teams, suppliers and customers.

At the heart of our operation, the BSC will ensure the team has everything they need to deliver critical infrastructure services to our communities.

Day to day responsibilities:

• Process purchase orders, goods receipting, payroll information and other administrative tasks accurately and on time.
• Provide friendly and professional support to customers, visitors, field crews and internal teams across the Whanganui Rangitikei region
• Coordinate efficient office operations tending to meeting rooms, training facilities, stationery, PPE and uniform requirements.
• Maintain accurate plant utilisation records, business documentation and filing systems.
• Manage incoming and outgoing mail, courier bookings, and general office correspondence.
• Promoting Downer's Zero Harm culture and commitment to workplace safety.

Ngā pūkenga matua | Important Skills
We're seeking someone who enjoys staying organised, takes pride in delivering excellent service, and thrives in a fast-paced environment.

We'd value:

• Previous administration or business support experience
• A friendly, confident and professional approach
• Strong attention to detail and organisational skills
• Excellent communication and customer service skills
• The ability to manage competing priorities and meet deadlines
• Proficiency across Microsoft Office applications
• Curiosity and willingness to embrace new technologies, systems and AI-enabled tools that improve efficiency and ways of working
• Experience with JD Edwards, SharePoint or similar business systems will be highly regarded

Ngā Painga o te Mahi ki Downer | Benefits of working with Downer
At Downer, we believe in empowering our people to be the difference that matters. Every day, our teams help deliver the essential infrastructure and services that connect communities, and we're committed to creating an environment where our people can thrive.

We support you with:

• Personal development planning, training & upskilling opportunities, and leadership programmes.
• Flexible working arrangements
• IT equipment including a laptop and phone
• Free Marram membership offering savings on day to day health costs and discounted holiday homes across Aotearoa
• Free counselling for you and immediate whanau members
• Employee support networks such as our StandOut (LGBTQIA+), Fetu Pasifika, EmpowerHER and Wāhine Kotahitanga
• Perks@Downer - offering discounts on gym memberships, car rentals, movies, travel, and cash back on retail purchases

Ko wai mātou | Our Organisation
Downer's Energy & Utilities business is an integrated trans-Tasman team delivering services that connect communities to essential networks and infrastructure. We design, build, operate, and maintain critical assets across water, electricity, telecommunications, industrial, and power generation sectors. Downer is an inclusive employer that values diversity and welcomes applications from people of all backgrounds, experiences, and cultures.

Successful applicants will be required to complete pre-employment screening, including a medical assessment, drug and alcohol testing, and a Ministry of Justice check.

Downer does not accept unsolicited resumes, candidate profiles or applications from recruitment agencies. Downer will not be responsible for any fees or costs associated with unsolicited resumes.