Infrastructure Admin & Field Support Coordinator

Downer; Wellington; On-site; NZD 60,000 - 75,000; Full time

Benefits offered by this job

Flexible working

Laptop & phone

Marram membership

Counselling services

Employee networks

Job summary

Downer in Whanganui is seeking an organised, customer-focused Business Support Coordinator to join our team in Castlecliff. You will support field crews, project teams, suppliers and customers to keep operations running smoothly.

The role requires strong administration, communication and MS Office skills, with experience in JD Edwards or SharePoint valued.

We offer flexible working, tech tools and a supportive environment within Downer’s energy and utilities division.

Qualifications

• Previous administration or business support experience.
• Friendly, confident, and professional approach.
• Strong attention to detail and organisational skills.
• Excellent communication and customer service skills.
• Ability to manage competing priorities and meet deadlines.
• Proficiency across Microsoft Office applications.
• Willingness to embrace new technologies, systems and AI-enabled tools to improve efficiency.
• Experience with JD Edwards, SharePoint or similar business systems will be highly regarded.

Responsibilities

• Process purchase orders, goods receipts, payroll data and other admin tasks on time.
• Provide friendly, professional support to customers, visitors and field crews.
• Coordinate office operations including meeting rooms, stationery, PPE and uniforms.
• Maintain accurate records, documentation and filing systems.
• Manage incoming/outgoing mail, couriers and general office correspondence.
• Promote Downer’s Zero Harm culture and safety commitment.

Skills

Administration experience

Professional communication

Attention to detail

Customer service

Prioritisation

MS Office

Tech savviness/AI tools

JD Edwards/SharePoint experience

Tools

JD Edwards

SharePoint

Job description

Downer in Whanganui is seeking an organised, customer-focused Business Support Coordinator to join our team in Castlecliff. You will support field crews, project teams, suppliers and customers to keep operations running smoothly.

The role requires strong administration, communication and MS Office skills, with experience in JD Edwards or SharePoint valued.

We offer flexible working, tech tools and a supportive environment within Downer’s energy and utilities division.