Network Operations Engineer

One New Zealand; Wellington; Hybrid; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid/flexible work

Health insurance

Laptop + data plan

Mobile phone

Lifestyle leave

Discounts on products/services

Job summary

One New Zealand is seeking a Network Operations Engineer to keep Enterprise and Government customers connected with available, stable networks and high performance. You will troubleshoot across a broad range of networking technologies and work within multi-vendor environments to deliver reliable services.

The role involves on-call duties on a rotating roster and collaborating with customers to drive service improvements while supporting 24x7 operational excellence.

Qualifications

• Excellent communication skills with customers and internal teams.
• Experience maintaining and operating large-scale network environments.
• Familiar with Cisco, Fortinet, Arista, Meraki, cloud services AWS/Azure.

Responsibilities

• Configure, maintain, and troubleshoot routing, switching, wireless and SD-WAN environments.
• Monitor network health and diagnose issues; implement remedial actions.
• Participate in 24x7 callout roster on a regular basis.
• Drive service improvements with deep understanding of customer networks and services.
• Prepare and deploy operational changes to customers' networks following industry best standards.

Skills

Communication skills

Network operations

CCNA

CCNP

Networking certifications

Tools

Cisco

Fortinet

Arista

Meraki

AWS

Azure

Job description

He aha ai tātou – Why us?

At One NZ we’re not just imagining the future, we’re building it. Our purpose? A better-connected Aotearoa New Zealand.

Kia renarena te taukaea i Aotearoa New Zealand.

Our ambition? To become the most AI-enabled telco on the planet. This isn’t just about our technology, It’s about you. We’re investing in our people like never before.... empowering them to grow, lead, and shape what’s next.

Through our AI School, access to world-class learning platforms, or career pathways that evolve with you, we create an environment where your curiosity thrives, and your skills accelerate.

Join us and be part of something extraordinary: connect with purpose and help redefine what’s possible.

Uia mai koe te pātai, he aha te mea nui o tēnei ao? Māku koe e ki atu he tangata, he tangata, he tangata.

“If you asked me, what is the greatest thing in this world, I would say it is people, it is people, it is people.”

Ko tō tūranga – your role

As a Network Operations Engineer, you’ll play a key role in keeping our Enterprise & Government customers connected by ensuring their network environments are available, stable and performing at their best.

You’ll use your technical expertise across a broad range of networking technologies to troubleshoot issues, implement changes and support continuous service improvement within a 24x7 operational environment. Working across multi-vendor solutions including Cisco, Fortinet, Meraki, Aruba and Arista, you’ll help deliver reliable, high-quality network services for customers with diverse and complex environments.

Please note this role will require you to be on a rotating on-call roster, on average requiring you to be on-call one week out of every other months.

Ko Tō Mahi – What You’ll Do

• Configure, maintain and troubleshoot routing, switching, wireless and SD-WAN environments.
• Monitoring network health, diagnosing and troubleshooting issues, and implementing appropriate remedial actions.
• Participating in 24x7 callout roster as required on a regular basis.
• Help our customers by driving service improvements with your technical understanding of their networks and services.
• Prepare and deploy operational changes to customers networks following industry best standards

Na Tōu Rourou - What You’ll Bring

• You have strong communication skills and enjoy being a partner to your customers.
• Experience in maintaining and operating network environments.
• Familiarity with the following products: Cisco, Fortinet, Arista, Meraki, Cloud based services AWS/Azure.
• Ideally networking certifications such as CCNA, CCNP or equivalent.

Demonstrated experience in the following areas:

• Networking – routers, switches, firewalls, wireless and SD-WAN
• Participating in infrastructure and customer projects
• Request fulfilment and troubleshooting

Due to security clearance requirements, you must hold New Zealand Permanent Residents or Citizenship to be considered for this role.

Nā Mātou Te Rourou – What You’ll Get

• One New Zealand is leading the way by ensuring you can have a truly balanced life. Most roles allow flexibility to work from home and flex your hours to enjoy work & whānau commitments.
• A fully subsidised Southern Cross health insurance cover for you and your family.
• Laptop, unlimited data plan and a market leading mobile phone
• Lifestyle leave, giving you the option to purchase an extra week or two of annual leave.
• Discounts on One New Zealand products, services and much more!

We are proudly Rainbow Tick certified and champion diversity of thought, perspective and background. Joining our whānau is more than starting a new job - it’s the beginning of a journey that will challenge and inspire you to play a role in something bigger.

Tū hikitia rā, tū hāpainga. Tū hāpainga, tū hikitia rā.

We stand to uplift, to support and to elevate others.