Network Capability Lead - Parcels

New Zealand Post; Auckland; On-site; NZD 120,000 - 160,000; Full time

Benefits offered by this job

Special rates on holiday home accomod.

Retail shopping discounts

Employee Assistance programme

Job summary

New Zealand Post is seeking a Network Capability Lead for the Parcels network, Auckland-based. You will design and implement future network solutions to improve customer outcomes, operational performance and long-term sustainability.

The role involves developing capability roadmaps, operating models, and using data and forecasting to evaluate opportunities, while partnering with senior leaders to drive strategic transformation.

Responsibilities

• Design and implement future network solutions to improve customer outcomes and operational performance.
• Develop network strategies, capability roadmaps, and operating model recommendations.
• Use data, forecasting, and scenario modelling to evaluate opportunities and solve complex business challenges.
• Partner with senior leaders across Operations, Commercial, Finance and Technology to influence strategic decisions.
• Lead initiatives that improve network capability, efficiency, productivity and service performance.

Job description

Network Capability Lead - ParcelsAuckland based

Help design the future of parcel delivery in New ZealandThis is a rare opportunity to influence one of New Zealand's largest and most complex logistics networks. Join NZ Post and help shape the future of parcel delivery for New Zealanders, businesses, and communities.As our Network Capability Lead - Parcels, you'll play a critical role in defining how our parcel network evolves to meet changing customer expectations, emerging technologies, and future growth opportunities.Working across strategy, operations, commercial, technology and finance, you'll help design future operating models, identify capability uplift opportunities, evaluate investment choices, and guide transformation initiatives that strengthen performance across our national network.

Kōrero mō te tūranga - About the role

Designing and implementing future network solutions that improve customer outcomes, operational performance, and long-term network sustainability.Developing network strategies, capability roadmaps, and operating model recommendations.Using data, insights, forecasting and scenario modelling to evaluate opportunities and solve complex business challenges.Partnering with senior leaders across Operations, Commercial, Finance and Technology to influence strategic decision making.Leading initiatives that improve network capability, efficiency, productivity and service performance.Supporting major investment and transformation programmes that shape NZ Post's future network.

Mōu - About you

We're looking for a strategic leader who can see the big picture while remaining grounded in the realities of operating complex networks.You'll combine strategic thinking, commercial acumen and deep operational understanding, with the ability to turn ideas into practical outcomes.Ideally you'll bring:Significant experience designing, optimising or transforming complex operational networks within logistics, supply chain, transport, warehousing, distribution, retail or similarly complex environments.Strong strategic and operational problem-solving capability, with the ability to analyse data, develop options and deliver practical recommendations.Experience influencing senior leaders and stakeholders, building alignment and driving change across large organisations.Strong commercial acumen and an understanding of the trade-offs between customer outcomes, operational capability and financial performance.Experience leading large-scale transformation, operating model redesign or continuous improvement initiatives.A track record of translating long-term strategy into measurable operational and business outcomes.We value leaders whose strategic thinking is grounded in real operational experience. While candidates may come from consulting, strategy or advisory backgrounds, they must be able to demonstrate a strong understanding of how complex operational networks function and how sustainable change is successfully implemented.

Mō te Tukurau Aotearoa - About NZ Post

At NZ Post, you'll join a business that connects communities and businesses across Aotearoa every day.This is an opportunity to influence infrastructure that supports millions of customer interactions every year and help shape services that are critical to New Zealand's future.You'll work alongside talented people, tackle meaningful challenges, and play a key role in designing the future of one of New Zealand's most significant logistics networks.

He Aha Te Pai - What you'll love about us!

Alongside the opportunity to work with a team passionate about delivering, our permanent employees enjoy a wide variety of benefits including:

• Special rates on fantastic holiday home accommodation around New Zealand
• Retail shopping discounts with our partners
• An Employee Assistance programme to support you when you need it
• Plus more!!

Applications for this position close on 24 August 2026.

All applicants will also be required to provide proof of their eligibility to work in New Zeem. Appointees will be subject to reference & security checks & for some roles a credit check, & may be required to undertake a drug test.

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.