Museum Admin & Visitor Services

Taituarā; Bay of Plenty; On-site; NZD 50,000 - 70,000; Full time

Job summary

Te Awamutu Museum in New Zealand seeks a proactive Museum Administrator to join the Museums & Heritage Team. This varied role blends administration, reception, customer service, marketing and events in a community-focused setting.

As the sole administrator with a small team, you’ll manage bookings, respond to enquiries, assist with marketing initiatives, public programmes and provide general administrative support to ensure visitors have a warm, informative and enjoyable experience.

Qualifications

• Experience in administration, frontline customer service, events, or a similar support role.
• Strong digital literacy including confidence with Microsoft Office.
• Accuracy and strong attention to detail, with a can-do approach.

Responsibilities

• Reception and customer service (jointly with Museum Hosts).
• Coordination of bookings and enquiries/research requests.
• Contribute to marketing initiatives, events and public programmes.
• Provide general administrative support for daily operations.

Skills

Administration

Frontline customer service

Events coordination

Marketing support

Digital literacy

Relationship building

Tools

Microsoft Office

Job description

Te Awamutu Museum in New Zealand seeks a proactive Museum Administrator to join the Museums & Heritage Team. This varied role blends administration, reception, customer service, marketing and events in a community-focused setting.

As the sole administrator with a small team, you’ll manage bookings, respond to enquiries, assist with marketing initiatives, public programmes and provide general administrative support to ensure visitors have a warm, informative and enjoyable experience.