Membership & Admin Coordinator - CRM & Finances

Aotearoa New Zealand Association of Social Workers; Wellington; On-site; NZD 55,000 - 75,000; Part time

Job summary

Aotearoa New Zealand Association of Social Workers is seeking a Membership and Admin Coordinator to manage the membership database, renewals, invoicing, and member support. The role covers accounting tasks in Xero and maintaining accurate financial records.

In this part-time position (32–40 hours per week) you will engage with members, create membership resources, and help grow the association’s reach while ensuring privacy and confidentiality of information.

Qualifications

• Experience using CRM systems, membership databases and cloud-based systems.
• Strong relationship-building abilities with internal and external stakeholders.
• Proficient in Xero for accounts administration and bookkeeping.

Responsibilities

• Coordinate membership renewal processes, including sending invoices and follow-ups.
• Provide member support and be the first point of contact for enquiries.
• Maintain the Glue Up membership database and manage renewals and sign-ups.

Skills

CRM systems

Membership databases

Cloud-based systems

Relationship building

Time management

Autonomy

Tools

Glue Up

Xero

Job description

Aotearoa New Zealand Association of Social Workers is seeking a Membership and Admin Coordinator to manage the membership database, renewals, invoicing, and member support. The role covers accounting tasks in Xero and maintaining accurate financial records.

In this part-time position (32–40 hours per week) you will engage with members, create membership resources, and help grow the association’s reach while ensuring privacy and confidentiality of information.