Medical Reception - Greenlane

Alpha Recruitment; Auckland; On-site; NZD 30,000 - 39,000; Full time

Job summary

Alpha Recruitment in Auckland is seeking an experienced Medical Receptionist for a full-time temporary position of 4–6 weeks. You will provide outstanding frontline support in a busy private medical practice, greeting patients, handling calls, and coordinating appointments.

Ideal candidates will have GP or private practice experience, strong communication, and proficiency with medical software systems such as Elixir (or similar like Medtech/ Genie/ Best Practice/ Cliniko) and a patient-focused

Qualifications

• Experience as Medical Receptionist in GP, specialist or private practice.
• Frontline reception desk experience.
• Excellent communication and customer-service skills.
• Strong organisational skills with multitasking ability.
• High attention to detail and accuracy.

Responsibilities

• Greet patients and manage front desk reception.
• Answer a high volume of phone calls and respond to patient enquiries.
• Book, reschedule and confirm appointments.
• Manage patient records and maintain confidentiality.
• Process patient arrivals and payments.
• Liaise with doctors, nurses and other healthcare staff.
• Provide general administrative and reception support.

Skills

Front desk reception

Customer service

Communication

Organisational skills

Attention to detail

Teamwork

Independent work

Elixir experience

Medical software knowledge

Tools

Elixir

Medtech

Genie

Best Practice

Cliniko

Job description

Alpha Recruitment – Auckland, North Island

Are you an experienced Medical Receptionist looking for a full-time temporary opportunity for the next 4-6 weeks? We are seeking a friendly, professional and organised medical receptionist to join a busy private medical practice, providing exceptional frontline support to patients and clinicians.

This is a fantastic opportunity for someone who enjoys working in a fast-paced healthcare environment and takes pride in delivering outstanding customer service.

Your responsibilities will include:

• Greeting patients and managing front desk reception
• Answering a high volume of phone calls and responding to patient enquiries
• Booking, rescheduling and confirming appointments
• Managing patient records and maintaining confidentiality
• Processing patient arrivals and payments
• Liaising with doctors, nurses and other healthcare professionals
• General administrative and reception duties to support the practice

About You

To be successful in this role, you will have:

• Previous experience working as a Medical Receptionist within a GP, specialist or private medical practice
• Confidence working on a busy frontline reception desk
• Excellent communication and customer service skills
• Strong organisational skills with the ability to multitask and prioritise
• High attention to detail and accuracy
• A professional, compassionate and patient-focused approach
• The ability to work independently and as part of a team
• Experience using the Elixir medical practice management system.
• If you haven't used Elixir, experience with another medical practice database (such as Medtech, Genie, Best Practice, Cliniko or similar) will also be highly regarded, as you'll be comfortable learning new systems quickly.

What's on Offer

• Full-time hours, Monday to Friday
• Temporary assignment for 4-6 weeks
• Supportive and friendly private practice environment
• Opportunity to utilise your existing medical reception skills from day one

If you're available to start mid-August and have previous medical reception experience, we'd love to hear from you.