Mecca Queenstown - Zone Manager

Mecca Brands Pty Ltd; Otago; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

MECCAversity education

Performance bonus

Employee discount

Product allowance

Parental support program

Job summary

MECCA Queenstown is seeking a passionate Zone Manager to help lead our MECCA Queenstown store on a full-time basis. You will support the Management Team to deliver exceptional customer experiences, lead from the front, and motivate the in-store team to meet KPIs and uphold MECCA values.

Availability to work late evenings and weekends is required. A trail period may apply for first-time MECCA employees. MECCA offers opportunities for growth through MECCAversity and a competitive benefits program.

Qualifications

• Prior experience in successfully leading large retail teams.
• Passion for delivering exceptional customer experiences.

Responsibilities

• Support the Management Team to deliver exceptional customer experiences in your store.
• Lead from the front; drive success in your store through strong communication and upskilling the team.
• Engage and motivate your team in store to meet KPIs and uphold our values.

Skills

Retail leadership

Customer service

Job description

We are looking for a passionate Zone Manager to help lead our MECCA Queenstownstoreon a full-time basis.

Perks as a Zone Manager at MECCA

• World-class education opportunities with MECCAversity; Zone Manager summits

• Opportunities to earn more with our monthly performance bonus program

• Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.

• A competitive Parental Support Program

Day-to-day responsibilities / Ngā kawenga o ia rā

• Support the Management Team to deliver exceptional customer experiences in your store

• Leading from the front; drive success in your store through strong communication and upskilling the team

• Engage and motivate your team in store to meet KPIs and uphold our values

What success looks like in this role / Ngā āhua o te angitu i tēnei tūranga

• Prior experience in successfully leading large retail teams

• A true passion for exceptional customer service, going above and beyond for our customers to create MECCA-magic moments

• Confidence in providing feedback to develop and coach team members

Requirement of the role

• Availability to work late evenings and weekends

If you have never worked for MECCA before, the first 90-days of employment will be subject to a trail period

More than skin deep / Nui kē atu i te pani noa iho

• At MECCA, we're committed to being a force for good – within and beyond the beauty industry. Through our sustainability program, MECCA M-PACT, we’re transforming our business by building environmental and social sustainability-focused thinking into our operations – from our products and footprint to our brands and suppliers.

• We believe that beauty has the power to change lives. Through our social change movement, MECCA M-POWER, we support a group of over 20 incredible organisations dedicated to creating a future where the next generation can thrive. We strive to fight for women by ensuring their access to education, improving their health, safety and well-being, empowering female-led businesses, supporting women to become financially secure and independent and elevating women's voices in politics and public life.

Join us, and together we can make the world over.

To learn more about life at MECCA Brands, please visit https://www.mecca.com.au/retail-careers.html