Marketing & Office Coordinator

Ultimate Design & Renovation; Spreydon-Cashmere Community; On-site; NZD 50,000 - 65,000; Full time

Job summary

Ultimate Design & Renovation in Canterbury is seeking an organised, creative office coordinator who can run the front end of our business while helping showcase projects online. The role blends customer service, administration and digital marketing from our Middleton office, with site visits to capture project content.

You will answer inquiries, schedule appointments, maintain HubSpot, manage Facebook and Google presence, create posts and photos, update the website, and photograph sites.

Qualifications

• 3–4 years of experience in a similar office coordinator role with digital marketing duties.
• Experience managing Facebook and Google for business.
• Ability to create content and update website information.
• Organised, reliable with strong communication skills.

Responsibilities

• Answering phone calls and responding to customer enquiries.
• Booking appointments and managing calendars for the sales team.
• Keeping HubSpot organised with accurate customer details, tasks and follow-ups.
• Managing and updating Facebook presence and Google Business Profile.
• Creating engaging content, including posts, photos and short videos.
• Updating our website with project photos and relevant information.
• Visiting clients’ properties to capture before-and-after photos and completed projects.
• Providing general administration support to the team.

Skills

Customer service

Administration

Content creation

Photography

Social media management

Communication

Tools

Facebook Ads

Google Ads

HubSpot

Job description

Are you organised, creative and confident talking to customers? We’re looking for someone who can keep our office running smoothly while helping showcase our projects online. Ultimate Design & Renovation is a locally owned business with 18 years’ experience transforming Canterbury homes with aluminium windows, doors, conservatories and outdoor living spaces. This varied role combines customer service, administration and digital marketing. Must have at least 3-4 years experience in a similar role specifically managing digital marketing, like Meta Ads, and Google accounts. You’ll work from our Middleton office and visit clients’ properties to photograph projects and create content.

Your responsibilities will include:

• Answering phone calls and responding to customer enquiries.
• Booking appointments and managing calendars for our sales team.
• Keeping HubSpot organised, with accurate customer details, tasks and follow-ups.
• Managing and updating our Facebook presence and Google Business Profile.
• Creating engaging content, including posts, photos and short videos.
• Updating our website with project photos and relevant information.
• Visiting clients’ properties to capture before-and-after photos and completed projects.
• Providing general administration support to the team.

We’re looking for someone who:

• Has excellent communication skills and a friendly, professional phone manner.
• Is organised, reliable and able to manage several tasks.
• Has 3-4 years experience using Facebook and Google for business.
• Can confidently create content and make website updates.
• Is comfortable learning systems; HubSpot experience would be an advantage.
• Has a good eye for photography and attention to detail.
• Works well independently and as part of a team.
• Holds a full driver licence for visits to clients’ properties.

What we offer:

• A full-time role with 40 hours per week.
• A varied mix of office work, marketing and project visits.
• A supportive team within an established, locally owned business.
• The opportunity to bring your ideas and creativity to our marketing.

Your application will include the following questions:

• Which of the following statements best describes your right to work in New Zealand?
• What's your expected annual base salary?
• How many years' experience do you have as an office coordinator?
• How much notice are you required to give your current employer?