Brand Marketing Co-ordinator

House of Travel; Auckland; On-site; NZD 55,000 - 75,000; Full time

Job summary

House of Travel is NZ’s leading travel group, recognised for Best Place to Work and a top brand in customer experience. We’re seeking a Brand Marketing Co-ordinator to support a consistent brand presence across our nationwide network.

You’ll manage brand systems, Canva templates and best‑practice guides, enabling internal teams and stores to deliver on‑brand marketing with efficiency. You’ll partner with Business Partnership Managers, refresh templates, assist national campaigns, and coordinate

Qualifications

• Experience in a marketing co-ordinator or PA/administration role.
• Strong organisational skills and ability to juggle priorities.
• Excellent written communication and attention to detail.
• Confidence creating clear guides, templates and resources.
• Familiarity with Canva.
• Experience maintaining intranet content or internal libraries.
• Ability to build strong stakeholder relationships.
• Proactive, collaborative and travel‑savvy mindset.

Responsibilities

• Create best‑practice guides for stores and teams.
• Maintain Canva templates, marketing guides and self‑service tools.
• Support national brand campaigns and activity.
• Keep intranet content updated and accessible.
• Coordinate webinars and content series from planning to delivery.
• Support in‑store events with brand assets and templates.
• Organise marketing asset libraries and intranet resources.
• Provide general marketing support across the Customer Engagement team.

Skills

Marketing coordination

Organisational skills

Written communication

Canva

Stakeholder management

Tools

Intranet content management

Webinar coordination

Job description

House of Travel is New Zealand’s most awarded travel group, recognised as Best Place to Work in the Large Category for two consecutive years and ranked the number two brand for customer experience in Kantar’s Customer Leadership Index.

We’re looking for a highly organised and process savvy Brand Marketing Co-ordinator to join our Customer Engagement team to help support a consistent and engaging brand presence across our nationwide network.

About the role

As our Brand Marketing Co-ordinator, you’ll create best‑practice guides, deliver high‑quality administration, and internal marketing support.

You’ll help ensure our internal teams and retail network have access to clear templates, practical tools, best‑practice guides and up‑to‑date resources, making it easier to deliver consistent, professional and on‑brand activity.

From managing brand systems and Canva templates, creating on‑brand marketing templates and best practice guides, to supporting brand campaigns this admin role enhances operational efficiency and maintains a unified brand experience across all stores and the entire House of Travel group.

What you’ll be doing

Work with our Business Partnership Managers to uncover successful local marketing ideas and turn these into best‑practice guides that can be shared to support all stores

Maintain and refresh Canva templates, marketing guides and self‑service tools

Support the Head of Brand with national brand campaigns and marketing activity

Keep our retail network updated through intranet content, webinars and other internal communications

Coordinate webinars and content series from planning through to delivery

Support in‑store and regional events with brand assets and templates

Keep our intranet and marketing asset libraries organised, current and easy to use

Provide general marketing support across the wider Customer Engagement team

What’s in it for you

At House of Travel, we put our people first with a culture built on teamwork, recognition and fun. You’ll enjoy:

• A supportive and collaborative environment where your ideas are valued
• The opportunity to work across a well‑known and trusted New Zealand brand
• Travel perks and exclusive discounts to fuel your passion for exploration
• An active culture committee and health and wellbeing programme
• Opportunities for professional growth and development

What we’re looking for

Previous experience in a marketing co‑ordinator or personal assistant/administration role

Strong organisational skills and the ability to manage several priorities at once

Excellent written communication skills and strong attention to detail

Confidence creating clear, user‑friendly guides, templates and resources

Familiarity with Canva

Experience maintaining intranet content or internal resource libraries

The ability to build strong working relationships with a range of stakeholders

A proactive, practical approach and willingness to support the wider team in a range of tasks

A collaborative mindset and a genuine passion for marketing and travel

Nice to have

• Experience working in retail, travel or tourism
• Exposure to a franchise or independently owned retail network
• Experience preparing media schedules or briefing creative assets

Applicants must have the permanent right to work in New Zealand.