Manufacturing Quality Nz Sme - Sap

The Kraft Heinz Company; Auckland; On-site; NZD 100,000 - 140,000; Full time

Job summary

Kraft Heinz New Zealand seeks a Manufacturing Quality Subject Matter Expert (SME) for SAP S/4 implementation in Auckland. The role provides domain expertise, designs end-to-end processes, and validates business requirements with cross-functional stakeholders.

You will support readiness, testing, and adoption across the project lifecycle while maintaining strong relationships and aligning with safety and ethics policies. Travel to sites in NZ is expected as part of rollout and training.

Qualifications

• Bachelor's degree required.
• Experience in process improvement and/or project, transformation, or system initiatives.
• Able to document requirements and translate business needs into practical solutions with cross-functional stakeholders.
• Experience supporting workshops and delivery activities (testing, training, implementation).
• Comfortable in a changing environment with competing priorities.
• SAP/ERP or large-scale system implementation experience is advantageous.
• Strong Manufacturing Quality knowledge; effective communicator in a matrix environment.
• Strong problem-solving skills and ability to manage priorities and timelines.
• Ability to travel regularly.

Responsibilities

• Provide Manufacturing Quality domain SME input across design, build, and deployment.
• Document and validate current-state processes and business requirements.
• Support future-state process and solution design aligned to SAP S/4.
• Participate in workshops and design discussions; review proposed changes.
• Support issue and risk management within the stream, including escalation.
• Contribute to testing, including scenario input and defect triage.
• Support change and readiness activities, including training inputs.
• Maintain strong stakeholder relationships and provide updates to the Stream Lead.
• Work in line with Kraft Heinz policies and values.

Skills

Process improvement

Stakeholder collaboration

Project delivery

Requirements documentation

Workshop facilitation

Change management

Education

Bachelor's degree

Tools

SAP/ERP

Job description

Description

Manufacturing Quality NZ Subject Matter Expert (SME)- SAP

Role Summary

The Manufacturing NZ Quality SME provides functionalexpertiseand business process knowledge for the ANZ SAP S/4 implementation. Working with the Stream Lead, project team, and business stakeholders, the role supports end-to-end process and system design, documents andvalidatesbusiness requirements, and contributes to readiness, testing, and adoption across the project lifecycle.

Key Responsibilities

• Provide Manufacturing Quality domain SME input across design, build, and deployment.
• Document andvalidatecurrent-state processes and business requirements (including pain points/opportunities).
• Support future-state process and solution design aligned to SAP S/4 and business needs.
• Participate in workshops/design discussions; review andvalidateproposed process/system changes.
• Support issue and risk management within the stream (process, data, solution), including escalation whererequired.
• Contribute to testing (scenario input, execution support, defect triage, outcome validation).
• Support change and readiness activities (process documentation, training inputs, communications, adoption support).
• Maintain strong stakeholder relationships and provide regular updates to the Stream Lead.
• Work in line with Kraft Heinz Food Safety, Environmental, Health and Safety, Ethics, and Human Resources policies and uphold Kraft Heinz values.

Skills and Experience

• Bachelor's degree.
• Experience in process improvement and/or project, transformation, or system-related initiatives.
• Able to document requirements andprocesses andtranslate business needs into practical solutions with cross-functional stakeholders.
• Experience supporting workshops and delivery activities (e.g., testing, training, implementation).
• Comfortable working in a changing environment with competing priorities.
• SAP/ERP or large-scale system implementation experience isadvantageous.
• Strong Manufacturing Quality functional knowledge; effective communicator and collaborator in a matrix environment.
• Strong problem-solving skills and ability to manage priorities and timelines.
• Ability to travel on a routine basis.

Location(s)

Newmarket - Auckland