SAP Manufacturing Quality SME — Process Excellence Lead

The Kraft Heinz Company; Auckland; On-site; NZD 90,000 - 130,000; Full time

Job summary

The Kraft Heinz Company is seeking a Manufacturing Quality Subject Matter Expert (SME) for SAP S/4, based in New Zealand. You will provide domain SME input across design, build, and deployment, and translate business needs into practical SAP-based solutions.

You will document current processes, support future-state design, and participate in workshops, testing, and readiness activities while maintaining strong stakeholder relationships with the Stream Lead and business partners.

Qualifications

• Bachelor's degree.
• Experience in process improvement and/or project, transformation, or system-related initiatives.
• Ability to document requirements and processes and translate business needs into practical solutions with cross-functional stakeholders.
• Experience supporting workshops and delivery activities (e.g., testing, training, implementation).
• Comfortable working in a changing environment with competing priorities.
• SAP/ERP or large-scale system implementation experience is advantageous.
• Strong Manufacturing Quality domain knowledge; effective communicator and collaborator in a matrix environment.
• Strong problem-solving skills and ability to manage priorities and timelines.
• Ability to travel on a routine basis.

Responsibilities

• Provide Manufacturing Quality domain SME input across design, build, and deployment.
• Document and validate current-state processes and business requirements (including pain points/opportunities).
• Support future-state process and solution design aligned to SAP S/4 and business needs.
• Participate in workshops/design discussions; review and validate proposed process/system changes.
• Support issue and risk management within the stream (process, data, solution), including escalation where required.
• Contribute to testing (scenario input, execution support, defect triage, outcome validation).
• Support change and readiness activities (process documentation, training inputs, communications, adoption support).
• Maintain strong stakeholder relationships and provide regular updates to the Stream Lead.
• Work in line with Kraft Heinz Food Safety, Environmental, Health and Safety, Ethics, and Human Resources policies and uphold Kraft Heinz values.

Skills

Process improvement

Workshops & delivery

Cross-functional collaboration

SAP/ERP experience

Travel ability

Strong communication

Change management

Education

Bachelor's degree

Tools

SAP/ERP

Job description

The Kraft Heinz Company is seeking a Manufacturing Quality Subject Matter Expert (SME) for SAP S/4, based in New Zealand. You will provide domain SME input across design, build, and deployment, and translate business needs into practical SAP-based solutions.

You will document current processes, support future-state design, and participate in workshops, testing, and readiness activities while maintaining strong stakeholder relationships with the Stream Lead and business partners.