Maintenance Operations Centre Lead – Northern (On-site)

New Zealand Government; Auckland; On-site; NZD 110,000 - 140,000; Full time

Benefits offered by this job

Five weeks' annual leave

Flexible working arrangements

Job summary

Kāinga Ora is seeking a capable leader to oversee a high-performing team in a busy Operations Centre, driving delivery while embedding new ways of working. The role involves workload management, coaching, and using data to track performance in real-time decisions.

You will work with contractors and stakeholders to resolve issues quickly, ensure quality, and support continuous improvement, with a strong customer focus in a real-time collaborative environment.

Qualifications

• Proven experience leading high-performing teams in a busy and complex environment.
• Demonstrated ability to plan and allocate resources, manage budgets and balance priorities.

Responsibilities

• Lead a high performing team in a fast-paced Operations Centre environment and manage workloads.
• Coach your team and embed consistent processes as new ways of working are embedded.
• Use data and reporting to track performance and support continuous improvement.

Job description

Kāinga Ora is seeking a capable leader to oversee a high-performing team in a busy Operations Centre, driving delivery while embedding new ways of working. The role involves workload management, coaching, and using data to track performance in real-time decisions.

You will work with contractors and stakeholders to resolve issues quickly, ensure quality, and support continuous improvement, with a strong customer focus in a real-time collaborative environment.