Maintenance Assistant

Rosewood Matakauri; Queenstown; On-site; NZD 30,000 - 47,000; Full time

Benefits offered by this job

Competitive hourly pay

Daily staff meals prepared by our team

Daily travel allowance

Staff Benefits Programme

Leadership and development

Job summary

Rosewood Kauri Cliffs is seeking a hands-on Maintenance Assistant for a 26-week fixed-term contract. You will support the Maintenance Manager to keep lodge buildings, grounds, vehicles and equipment maintained to a high standard for guests and staff.

Responsibilities include property maintenance, operations support, grounds and facility support, vehicle maintenance, and guest assistance, while following health and safety practices. A NZ driver's licence and reliability are essential.

Qualifications

• Previous experience in a maintenance, handyperson, or property maintenance role.
• Trade experience or qualifications are advantageous.
• A practical and proactive “can-do” attitude.
• Strong organisational and problem-solving skills.
• A high level of attention to detail.
• Excellent communication and teamwork skills.

Responsibilities

• Carry out general maintenance and repair tasks across the hotel, staff accommodation and surrounding facilities.
• Assist with preventative maintenance programmes across buildings, plant, and equipment.
• Respond to maintenance requests from departments promptly and professionally.
• Ensure the smooth running and functionality of lodge infrastructure and equipment.
• Identify faults or maintenance issues and report them to the Maintenance Manager.
• Maintain tools, machinery and maintenance equipment in safe working condition.
• Assist with upkeep of lodge grounds, walkways, and operational areas.
• Support general repairs including carpentry, painting, plumbing support, and minor building works.
• Drive and maintain company vehicles as required.
• Ensure vehicles and maintenance equipment are cleaned, maintained, and safe to operate.
• Assist with guest needs where required, including luggage assistance or operational support.
• Maintain a friendly and professional approach when interacting with guests.
• Follow all company Health & Safety procedures and safe work practices.
• Identify hazards and report incidents, near misses, or safety concerns immediately.
• Ensure work areas are safe, tidy, and compliant with safety requirements.

Skills

Maintenance experience

Handyperson

Proactive attitude

Attention to detail

Teamwork

Driver's license (NZ)

Reliable transport

Good physical fitness

Weekend flexibility

Education

Trade qualifications advantageous

Job description

Discover Your Calling – Join Us at Rosewood Kauri Cliffs

At Rosewood Kauri Cliffs, we do not just offer jobs — we offer a place to thrive, grow, and leave your mark.

Set along Northland’s breathtaking coastline and surrounded by native forest and three private beaches, our lodge is a sanctuary where relationship hospitality comes to life.

As part of the Rosewood Hotels & Resorts collection, we are a collective of passionate individuals driven by purpose and united by The Calling — our instinct to enrich lives through genuine connections and extraordinary experiences.

The Opportunity

We are seeking a hands‑on and proactive Maintenance Assistant to join our team on a 26‑week fixed‑term contract starting as soon as possible.

In this role, you will support the Maintenance Manager to ensure the lodge buildings, grounds, vehicles, and equipment are maintained to the highest standard for both guests and associates.

Main Responsibilities

Property Maintenance

• Carry out general maintenance and repair tasks across the hotel, staff accommodation and surrounding facilities
• Assist with preventative maintenance programmes across buildings, plant, and equipment
• Respond to maintenance requests from departments promptly and professionally

Operations Support

• Ensure the smooth running and functionality of lodge infrastructure and equipment
• Identify faults or maintenance issues and report them to the Maintenance Manager
• Maintain tools, machinery and maintenance equipment in safe working condition

Grounds and Facility Support

• Assist with upkeep of lodge grounds, walkways, and operational areas
• Support general repairs including carpentry, painting, plumbing support, and minor building works

Vehicle and Equipment Maintenance

• Drive and maintain company vehicles as required
• Ensure vehicles and maintenance equipment are cleaned, maintained, and safe to operate

Guest Support

• Assist with guest needs where required, including luggage assistance or operational support
• Maintain a friendly and professional approach when interacting with guests

Health & Safety

• Follow all company Health & Safety procedures and safe work practices
• Identify hazards and report incidents, near misses, or safety concerns immediately
• Ensure work areas are safe, tidy, and compliant with safety requirements

What you will bring

• Previous experience in a maintenance, handyperson, or property maintenance role
• Trade experience or qualifications are advantageous
• A practical and proactive “can-do” attitude
• Strong organisational and problem‑solving skills
• A high level of attention to detail
• Excellent communication and teamwork skills
• A full New Zealand driver’s licence
• Reliable transport due to the remote location
• Good physical fitness for hands‑on work
• Flexibility to work weekends and public holidays if required

What we offer in return

• Competitive hourly pay
• Delicious daily staff meals prepared by our culinary team
• Daily travel allowance
• Access to our Staff Benefits Programme
• Supportive leadership and development opportunities
• The opportunity to work in one of Aotearoa’s most stunning locations

Due to our remote location, applicants must have reliable transport and valid working rights in New Zealand.

Bring your true self. Curate the extraordinary. Leave your legacy.